Hours

Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 4:00 PM
Sunday:
12:00 PM - 4:00 PM
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM

Chamber Rating

4.7 - (64 reviews)
58
1
1
1
3
Read Our 64 Reviews

Chamber Rating

4.7 - (64 reviews)
58
1
1
1
3
  • Jesse Weddle

    It's was great
    Mar 10th, 2024

  • Sarah Lynn

    Darran at Liberty Tax is the one to trust as he is the only person i let touch my tax preparation. Great communication, clean atmosphere and speedy job every single time. Thank you for such a professional business and charming staff.
    Jan 19th, 2024

  • RL Meador

    These crooks are overpriced, overrated, and totally unprofessional. They lost this customer's business because of the unnecessarily rude treatment, over the phone, of my significant other! If I can't trust them to be professional and courteous over the telephone, THEY, FOR DAMNED SURE, AIN'T GONNA BE CONDUCTING ANY BUSINESS FOR ME! A LITTLE UNEARNED, BUT SMART TIP FOR THE STAFF: A little bit of professional and courteous customer service goes a long way! ANY professor at ANY business school will tell you, BAD BEHAVIOR BY THE STAFF= BUSINESS GOING ELSEWHERE! If enough customers go elsewhere, who you gonna LIE, CHEAT, and SWINDLE? Also, in this day, if a person wants to pay out those prices for someone to verbally abuse them: IT'S MORE FUN TO VISIT A DOMINATRIX!
    Feb 4th, 2024

  • Michelle VN

    It's a shame that the Google reviews that were left, were made up names/people This office is lame. I do NOT suggest nor recommend this place. The staff don't seem to know much about taxes. When asked a question, a rep started out with"oh, ummm, ummm,' this makes it obvious that she DOES NOT know what she is doing. I'll pass and it's cheaper to file online any way.
    Dec 23rd, 2023

  • Steven Sanderson

    Great customer service
    Apr 7th, 2023

Read Our 64 Reviews

About
Liberty Tax

Liberty Tax is located at 703 9th St SE in Roanoke, Virginia 24013. Liberty Tax can be contacted via phone at 540-904-4948 for pricing, hours and directions.

Contact Info

  •   540-904-4948

Questions & Answers

Q What is the phone number for Liberty Tax?

A The phone number for Liberty Tax is: 540-904-4948.


Q Where is Liberty Tax located?

A Liberty Tax is located at 703 9th St SE, Roanoke, VA 24013


Q What is the internet address for Liberty Tax?

A The website (URL) for Liberty Tax is: https://www.libertytax.com/14869


Q What days are Liberty Tax open?

A Liberty Tax is open:
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 4:00 PM
Sunday: 12:00 PM - 4:00 PM
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM


Q How is Liberty Tax rated?

A Liberty Tax has a 4.7 Star Rating from 64 reviewers.

Ratings and Reviews
Liberty Tax

Overall Rating

Overall Rating
( 64 Reviews )
58
1
1
1
3
Write a Review

Jesse Weddle on Google

image It's was great


Sarah Lynn on Google

image Darran at Liberty Tax is the one to trust as he is the only person i let touch my tax preparation. Great communication, clean atmosphere and speedy job every single time. Thank you for such a professional business and charming staff.


RL Meador on Google

image These crooks are overpriced, overrated, and totally unprofessional. They lost this customer's business because of the unnecessarily rude treatment, over the phone, of my significant other! If I can't trust them to be professional and courteous over the telephone, THEY, FOR DAMNED SURE, AIN'T GONNA BE CONDUCTING ANY BUSINESS FOR ME!
A LITTLE UNEARNED, BUT SMART TIP FOR THE STAFF: A little bit of professional and courteous customer service goes a long way! ANY professor at ANY business school will tell you, BAD BEHAVIOR BY THE STAFF= BUSINESS GOING ELSEWHERE! If enough customers go elsewhere, who you gonna LIE, CHEAT, and SWINDLE? Also, in this day, if a person wants to pay out those prices for someone to verbally abuse them: IT'S MORE FUN TO VISIT A DOMINATRIX!

Business Response on Google Jan 14th, 2024
My biggest… confusion…. About your post is you call us crooks and overpriced… you say we lie, cheat, and swindle….. yet I’m not sure if you’ve ever filed with us or if you know our prices. We are a form based company and we don’t give out prices over the phone because we don’t know what anyone has until that sit with us. People say they have a simple tax return then BOOM…. We are doing a full blown business return with investment income when the customer brings in documents. I truly don’t comprehend the complaint and the basis in your post, and don’t know how to comment and respond. Were you mad because my office manager told you we were form based company and we don’t price over the phone? Are you upset because we wouldn’t give free tax advice over the phone? Can you give an example of what my manager said that was rude? If you want to call the office and ask for the owner, I would be more than happy to hear, but not enough enough was left in this comment for me to put pieces together.

Michelle VN on Google

image It's a shame that the Google reviews that were left, were made up names/people This office is lame. I do NOT suggest nor recommend this place. The staff don't seem to know much about taxes. When asked a question, a rep started out with"oh, ummm, ummm,' this makes it obvious that she DOES NOT know what she is doing. I'll pass and it's cheaper to file online any way.

Business Response on Google Feb 5th, 2024
None of the names under our Google Review are made up names and people. I can literally vouch and document every reviewer we have on here, as most are long time clients. You were upset because you wanted us to do your tax return for free over the phone, and you were the one that had the attitude with my office manager. I was literally beside her the whole time you were speaking rudely to her. Thank you for passing on us, you attitude is not a good fit of a client that I would want to work with.

Steven Sanderson on Google

image Great customer service


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Overall Rating

Overall Rating
( 64 Reviews )
58
1
1
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3

Write a Review

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