BANG! MUSIC STORE

My husband brought his guitar in to have new strings put on. A 50-year-old Yamaha acoustic guitar, well loved. Not only were they able to identify and fix several problems in short order, but the professionalism speed and expertise was amazing. The price quoted for the work was more than fair.
May 24th, 2023

Well I was left on hold forever and the service was terrible towards me when I went there.
Mar 12th, 2023

I used to come here on my breaks over 12 years ago when I worked at the 610 car wash, and mess around with all the guitars. Joe, the owner was always nice to me. Today I called about getting a special speaker cable for a new head I just purchased. I needed a special speaker cable to use the speaker in another combo I have, as I dont currently own a cabinet. Joe said they were out of speaker cables but that he would have Brett rig something up for me. Brett made time for me, even though he was busy with other things, to get me what I needed. Definitely a great store where they go out of their way for their customers, unlike some places *cough* guitar center *cough*. Support your local music stores!
Dec 30th, 2022

Helpful and knowledgeable staff. I am in the market for a keyboard, but was not pushed into making a decision. I was given pricing and information on a couple brands and models to research. Overall it was clear that my needs and happiness were important to them. I appreciated their time in conversation, sharing their expertise. Will be using this store for any musical needs I have in the future!
Sep 1st, 2022

I am writing this review as I make the decision to no longer be a customer after more than one year, in fact almost two years. We were very pleased with this store when my daughter began her saxaphone lessons. Her original instructor, Daniel, is awesome and for those continuing to do business with this store, I would highly recommend you seek Daniel out for saxaphone lessons. However, my daughter came home crying after her second lesson with a temporary instructor, Joshua Barnes, on 4/16. After getting her side of the story, confronting the instructor and speaking with management, we've made our decision to not return. I recognize that I may be biased and taking my daughter's side but knowing that we've never had any issues with other people, activities, business, or school, I find it hard to not believe my daughter. -She was talked down to, belittled, and made feel very uncomfortable. -Words that were used: "you should quit," "you need to quit," you're never going to learn" were used. -Tapping a pen/pencil on the easel consistently to create stress did not help out the situation. -Not giving her a break when she shed tears did not help the situation. -Extending her session in that environment did not help the situation. -Joshua's tone and actions were not conducive to a learning environment. While I can admit that this is a "he said, she said," situation, Joshua acknowledged that he constantly clapped his hands in my daughters face. When I questioned Joshua about this tactic, his response was that this method is used to get a student to change their behavior to learn the piece or words to that effect. The point was that he confirmed he clapped in my daughter's face. When Joshua was questioned about explaining why my daughter came home crying, his response was to point out that the piece was too difficult for her and that the band director or any band director should never give students at her level a piece that difficult and that's why she was struggling. If my daughter knew the piece, she wouldn't be taking lessons. It's also not his job to decide what students are given or not. Your job is to teach and his actions clearly showed he is not ready to teach young students. I should have also addressed why my daughter felt uneasy after their first session. I recognize that I cannot go back in time and I hope that my daughter isn't hiding anything from that session. When speaking with the store manager, his message was more along the lines of being concerned for his staff due to my actions in the store and not how things would be rectified or being concerned for how my daughter was impacted. Over the course of almost two years, we've never had an issue with the staff or Daniel, my daughter's original instructor. This new instructor shows up and we have issues. I'd second guess my decision of having hired Joshua. I am also now taking the position of empowering and encouraging my daughter to not ever let that happen again. She should have walked out of that session, but felt embarrassed or frightened. Do not let Joshua Barnes instruct your young children. I'd question management on who he really cares for.
May 30th, 2022