Courtyard by Marriott Winchester Medical Center

My experience with this hotel was beyond horrendous. I have never, in my entire life, been treated this terribly. The customer service here is God-awful. I had a question regarding the cancellation policy and the person who was "helping me," Brenda, is the rudest person to roam this Earth. She takes pride in ripping off people and causing them financial distress. Besides the fact that she does not understand how to service her customers, she possesses no human decency. She is the rudest, most inconsiderate, and most disgusting person I have ever spoken with. I will never recommend this hotel to anyone, nor will I ever step onto this hellacious establishment's premises.
Apr 5th, 2024

I am sorry that it took me this long to do this review. We stayed last year around May it was a great stay. The staff was wonderful specially the front desk personnel. Thanks for all the attention and great service. This was an excellent location. Fam Rodriguez
Mar 30th, 2024

Rooms: Very clean very nice the body wash shampoo and conditioner eucalyptus and lavender sents are very relaxing bed was comfortable
Mar 29th, 2024

Mar 18th, 2024

Great motel great location and I got to take a picture of somebody's weiner while I was here.
Mar 14th, 2024