NW Plus CU

Excellent Ctedit union to deal with, always courteous and paitent. Emilly , Kelly and Shelly put up with me that says a lot for them.
Oct 2nd, 2023

Ariana is still the best, but I have never had a worse experience with another credit union, I have never used banks and have always been a credit union member, but this is by far the worst. I will take my business to becu, at least they have atms and I can even deposit cash into that account
Sep 23rd, 2023

I must say, the staff of Shelley, Emily, and Tiffany at NW+CU in Arlington Are just the best! I had a thing come up, and when I walked into the Arlington location to seek help, they were professional, positive, and so polite to hear my problem. While I was there at the branch, I had great interactions with all three of them. I never felt like a unhelpful solution was going to be the end result. In fact, I left with the original problem solved, and was able to get help logging into the mobile app. NW+CU exemplifies the ture meaning of a community banking experience.
Sep 4th, 2023

Kelly-Ada is the best! She's so helpful and friendly. I had some issues going on with my funds and possible fraud and she was so helpful with everything. Thank you Kelly-Ada!
Jun 16th, 2023

Ive been going to this location for years and have never had a problem until today. I get that its a Friday and that usually means theyre more busy. However I pulled up to the drive through window and no one acknowledged me for almost 10 minutes and there were no deposit slips I could fill out while I waited. When they did come to the window they took the person who was there after me first. I get that they might not have known but usually you ASK who was there first. And it sucks that the other person wasnt considerate enough to mention they were there after me. When I said excuse me I was here first and have a fussy baby in the back seat the woman just said I could fill out a slip and wait. I was depositing a check. Its super quick. I filled out my slip and waited. And waited. Baby became more fussy drove around parked and tried to console her went back to the window and again waited. Overall wasted 20 minutes of my day because people are dumb and didnt end up depositing the check because my baby was not having it. Never going back.
Apr 8th, 2023