Merrill Gardens at Auburn

Feb 7th, 2024

Feb 2nd, 2024

Ive lived here about two years. The building is modern and comfortable but there are many problems with dining and maintence. You wait a long time for most repairs. With dining, the food has steadily gone downhill in quality since Chef Susan arrived and we get the same old menu choices over and over again week after week. The kitchen routinely runs out of basic menu staples: pancake batter, white bread, ice cream, creamer, yogurt, fish and chips - even Decaf Coffee grounds! Theres constant staff turnover in dining room too. On the good side: The activity director and staff do a great job and offer lots of things to do.
Jan 12th, 2024

Lovely
Sep 29th, 2023

I wanted to take a moment and write a review about 2 amazing staff at Merrill Gardens. Annette Chmielinski the accountant has been so helpful to me accounting for my dad and expenditures. Walking me through costs, sending me needed documents and just overall engaging with her is an absolute pleasure. My last visit with my dad I had the opportunity to spend some time just getting to know her and I am glad she is there looking out for the quality of living and accounting for what is spent. Next is Meghan Hartough Pfeiffer the Resident Care Director. I don't know how to describe how amazing she is looking after my dad. She checks on him, she also supports me in caring for my 94 year old dad. She is always solution focused. I am so glad she is there looking after my father. She gives me such peace of mind. They both do. Thank you so much!
Aug 15th, 2023