TIAA Bank Home Lending
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10900 NE 4th St Unit 1800
Bellevue, WA 98004 - 425-274-3760
Hours
Chamber Rating
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Stephen Anderson
This mortgage lender was pretty good until they transferred their servicing to Loan Care LLC at the beginning of 2021. Now it's terrible. Loan Care doesn't allow you to speak to a real person. It's just automated prompts that give your balance and do minor things. I'm trying to get my escrow payments back on a loan that's paid in full and there is no option to speak with Escrow or Property tax. I faxed them. Who knows what will happen? Maybe they will send it in to King County and then I will have to deal with them? It's pretty sickening to set up your customer service so customers never get a live person. Glad to be rid of them.
May 17th, 2021 -
natalie tran
Feb 9th, 2020
Contact Info
- 425-274-3760
Questions & Answers
Q What is the phone number for TIAA Bank Home Lending?
A The phone number for TIAA Bank Home Lending is: 425-274-3760.
Q Where is TIAA Bank Home Lending located?
A TIAA Bank Home Lending is located at 10900 NE 4th St Unit 1800, Bellevue, WA 98004
Q What is the internet address for TIAA Bank Home Lending?
A The website (URL) for TIAA Bank Home Lending is: https://www.tiaabank.com/lending/
Q What days are TIAA Bank Home Lending open?
A TIAA Bank Home Lending is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is TIAA Bank Home Lending rated?
A TIAA Bank Home Lending has a 2.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
TIAA Bank Home Lending
Overall Rating
Overall Rating
( 2 Reviews )Stephen Anderson on Google
This mortgage lender was pretty good until they transferred their servicing to Loan Care LLC at the beginning of 2021. Now it's terrible. Loan Care doesn't allow you to speak to a real person. It's just automated prompts that give your balance and do minor things. I'm trying to get my escrow payments back on a loan that's paid in full and there is no option to speak with Escrow or Property tax. I faxed them. Who knows what will happen? Maybe they will send it in to King County and then I will have to deal with them? It's pretty sickening to set up your customer service so customers never get a live person. Glad to be rid of them.
natalie tran on Google
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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