VCA Bellevue Veterinary Hospital

Dr. Sean Blouin and Staff, Thank you so much for all the care,love and respect you all had to my new doggy Pepper. Thank you for helping Pepper on her road to recovery. You're hospital is very TRUSTWORTHY, AMAZING and PROFESSIONAL! we appreciate everything, all the information you gave and helped us with thank you! I'm very happy and grateful for you. I'm happy that Pepper now has the PERFECT new team to help support her in this journey shes now on.! We appreciate everything and everyone working at VCA!! We definitely will always be recommending you to friends and family!! We shall See you soon friends!.
Dec 20th, 2023

amazing staff and doctor!
Oct 30th, 2023

The staff is caring and really knowledgeable. They take the time to listen to your concerns, and explain everything clearly when additional care is required for your pets.
Oct 11th, 2023

I can never trust VCA with the care of my cat. We started the regular checkup visit 8 minutes early (a sign they weren't backed up). There were two assistants (one a shadowing new hire). The experienced one seemed quite distressed, speaking unusually loud and in a hurry, missing important concerns. For example, our concern was that the cat is now overeating since we switched to the diet VCA prescribed, gaining weight very fast and is now overweight. Her reaction was that this is great news that she likes the food. No, once again, that's the problem right now. She spoke so unusually loud, that inside that super tiny room, I was feeling I was going to faint from so much pounding on my ear drums. This was going on for too long so we asked her nicely, and apologized profusely, that it would help to lower her voice a bit as the cat was super scared and trying to hide. Despite our repeated apologies, she seemed offended, and I was still getting overwhelmed from that pounding sound. She took our cat away for a regular blood and urine draw. 15 minutes pass and I start wondering what's going on, since this duration is unusual and nobody came to talk to us. I open the back door (to the area where customers aren't supposed to be) and start shouting "Hello!". Three times, to no avail. The place is deserted and everything feels now surreal. 20+ minutes have passed at this point, so I go back to reception and demand my cat back. Their response is this is taking long because they're drawing blood, so I ask how many gallons is that? Finally, they bring my cat back, and the doctor (dr. Irene Vanderwerff) is blaming me for being angry. She points out two times that I'm angry. She couldn't comprehend that I was worried for my cat. She goes "we were busy taking care of your cat, but it looks like we should take care of you", implying that my well-placed concern for my cat's wellbeing is harming her. I explain that taking my cat away so that I cannot see what they're doing to her is already a significant leap of trust, but then to disappear indefinitely like that for a routine procedure is not ok. She explains that they've been trying to find the cat's vein for 20 minutes and they didn't find one in this timeframe. Can you imagine your cat, your child, or yourself being held down forcefully by a team of people for 20+ minutes, while another is poking you repeatedly trying to find your veins? And then they gaslight you for finding this concerning? This is not how care works! Not even remotely! P.S. How is this entire traumatic experience of a regular checkup supposed to cost $770? But because they didn't find the vein and I stopped them after 20+ minutes, we "only" paid $440.
Dec 4th, 2023

Wonderful vet! They take great care of our pets with lots of kindness and patience.
Sep 27th, 2023