The Shade Store

DuVonne assisted me in the shade process and from the beginning through installation, she was very communicative, knowledgable and helpful. She was able to switch my installation appointment for me when I needed to move it up - great customer service! Everything looks amazing now that the shades are installed, thank you DuVonne and Shade Store!
Mar 25th, 2024

Working with Nicole at the Shade Store was wonderful from start to finish! Picking out new shades for our whole house was intimidating, and Nicole put me at ease with her expertise and patience answering all of my questions. The day the shades were installed went seamlessly as well. Definitely recommend working with the Shade Store.
Dec 30th, 2023

I walked in and none of them greeted me, then one person finally did but had a very rude and quite dismissive attitude. I tried to be polite and tell her what I needed but she was just speaking to me in a condescending and dismissive manner the whole time. Awful customer service! After another relatively positive interaction with them, I decided to change my review.
Aug 31st, 2023

I purchased shades from the Shade Store in 2019. Since then I have recommended the store to many people. Recently one of my shades stopped, so I plugged it in to recharge the battery. This has happened once before in the four years, so I thought I knew what I was doing. I got a green light on the plug indicating the battery was fully charged, but it still would not move. I called the help number and they scheduled an appointment for an installer to come and fix the problem. He arrived and asked for my plug in and remote and plugged it in and it worked. I felt like and idiot since I apparently hadn't correctly done this although I had in the past. The installer went out of his way to not make me feel bad, even stating that sometimes the plug comes lose and trying to assure me it wasn't my fault, even though I knew it was. This is only a small reason why the Shade Store is such a pleasure to do business with and why I will continue to recommend them to anyone who asks about my shades.
May 26th, 2023

We purchased wooden blinds and had them installed through the store's professional installation. We are very glad we chose to have them install it.The installation went great and the blinds are beautiful! We are very satisfied with the design , color and your stores professional installation:) The blinds definitely make a huge difference- they add elegance and the color of the wood adds warmth. We will definitely come back to your store for our future blind projects.
Apr 3rd, 2023