Bright Horizons at Bothell

Worst experience on enrollment process. I have filled application for my son to start April 2022. I did not hear back after the virtual tour email. There is no update on the status of the application nor when I call I get no information. Admin enrollment team says they will get back in couple business days or they take all the detail and never return back to me. I understand you have huge number of applications but letting the applicant know the status of the application or what is the spot of wait list would help parents consider other places rather than just waiting on bright horizon. I hope someone gets to address this. The process has never changed for many years now. My first son did bright horizon in 2017.
Jul 6th, 2022

It went through some changes in management after Christina left (she was missed). Unfortunately it left with unprofessional and unknowledgeable - one person. The district manager was aware, as it was brought to her attention, but she became very hostile, in a calm and manipulative way. It was an eye opener for sure. I never got a chance to review, but hopefully they have listened to their employees and taken into consideration things that needed attention. GREAT teachers!
Oct 17th, 2021

I have mixed feelings about Bothell Bright Horizons. My daughter went here for a few years. Her teachers were excellent but the cost is extremely high and the other parents weren't very friendly. Our son did drop in care a few times. Then they said there wasn't any space and we would have to register to enroll him and be placed on a waiting list if we wanted him to attend. We sent in the registration for a few days per week and a $100 deposit but never heard from them. The check was cashed but never received any notification that space was open. It's been years and I should have wrote a review sooner. In my opinion they only care about money.
Aug 16th, 2020

This place has been amazing for my son, who was born prematurely. The only reason why I do not like it is because it is incredibly expensive. I'm talking $30k or more! If you can afford to spend an arm and a leg, do it. The teachers love the children, they communicate with you regularly.
May 4th, 2019

Aug 25th, 2018