Sound Credit Union Edmonds

Bijou is fantastic! She is always helpful and professional. Its a joy to come into the bank.
Jul 27th, 2022

Why can't businesses like this publish the direct phone number for the branch? Having to call an 800 # and waiting in phone tree hell just for them to transfer the call after 20 minutes in NOT customer service! I decided to close my accounts. I opened them way back when the bank of Edmonds was established, kept them with the change to Bank of Wa & even with the buyout by SCU for some time. Not any longer. Lousy service has its consequences!
Nov 26th, 2021

They said they wouldn't be able to find my loan without the account number. I've never received any paperwork with a full account number on it and other branches have had zero issues looking it up in the system with just my name.
Aug 12th, 2021

Nice location, friendly staff, ease of transaction, what's not to like? Alas, I did not win the contest for $25 grand, but there will be other contests. Perhaps I'll get a consolation prize for a friendly review. :)
Jun 2nd, 2021

The Edmonds branch of Sound Credit Union is what community banking should be. The staff there are attentive, helpful and genuine. My business banking has never been in better hands because when I need help with something special, they are right there and come through with extra effort and kindness like an old friend. They are the opposite of corporate indifference, they care and they get it done.
Apr 3rd, 2020