Umpqua Bank
-
201 West Main Street
Goldendale, Washington 98620 - (509) 773-5733
- Website
Hours
Chamber Rating
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Preston Brown
Jun 18th, 2023 -
Shyanne Moreno
I was going to give 3 stars but the customer service is terrible. Charged a overdraft fee when there was no money in the account which caused it to be in the negatives. My husband went to pay it off and they closed his account without notice. No call, no email, nothing. Older blonde lady also has an attitude problem and got mouthy with my husband when he was concerned on no notice for his account being closed. Rolled her eyes, and gaslit us about "They shouldve called you." Yeah, maybe they shouldve but it doesnt mean that they did. She also put us on hold to mess with a plug in fragrance holder. Unprofessional and definitely wont be coming back here, and definitely wont recommend to other locals who looking for a bank.
Nov 12th, 2022 -
Jim H
Sep 1st, 2022 -
no. 1 against the rush
Dealing with banks is never fun, but this is the best Umpqua staff by far. Live in Portland now, but still call them when I need help. Love y'all.
Dec 18th, 2018 -
scott lee
awful online service.
Aug 25th, 2018
About
Umpqua Bank
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.That’s why we take the time to understand how banking fits into your bigger picture, and give you the easy access and mobile tools you need to manage your money on your own terms. It’s why our stores feel more like a living room than a bank branch. And why our associates will always remember your name. We’ve grown beyond our roots as a small community bank, but the spirit of community will always be at the center of everything we do.
Questions & Answers
Q What is the phone number for Umpqua Bank?
A The phone number for Umpqua Bank is: (509) 773-5733.
Q Where is Umpqua Bank located?
A Umpqua Bank is located at 201 West Main Street, Goldendale, Washington 98620
Q What is the internet address for Umpqua Bank?
A The website (URL) for Umpqua Bank is: https://locations.umpquabank.com/wa/goldendale/201-west-main-street
Q What days are Umpqua Bank open?
A Umpqua Bank is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Q How is Umpqua Bank rated?
A Umpqua Bank has a 3.5 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Umpqua Bank
Overall Rating
Overall Rating
( 8 Reviews )Preston Brown on Google
Shyanne Moreno on Google
I was going to give 3 stars but the customer service is terrible. Charged a overdraft fee when there was no money in the account which caused it to be in the negatives. My husband went to pay it off and they closed his account without notice. No call, no email, nothing. Older blonde lady also has an attitude problem and got mouthy with my husband when he was concerned on no notice for his account being closed. Rolled her eyes, and gaslit us about "They shouldve called you." Yeah, maybe they shouldve but it doesnt mean that they did. She also put us on hold to mess with a plug in fragrance holder. Unprofessional and definitely wont be coming back here, and definitely wont recommend to other locals who looking for a bank.
Jim H on Google
no. 1 against the rush on Google
Dealing with banks is never fun, but this is the best Umpqua staff by far. Live in Portland now, but still call them when I need help. Love y'all.
scott lee on Google
awful online service.
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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