Summers Automotive Service

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.8 - (126 reviews)
117
4
1
0
4
Read Our 126 Reviews

Chamber Rating

Verified Member
4.8 - (126 reviews)
117
4
1
0
4
  • Jerri G

    An HONEST auto repair/service company is typically hard to find. At Summers, you will find that owners Raya & Yan, and all of their techs are of the highest caliber and will fix your car right the first time. They provide detailed estimates, with photos, via email or text to enable you to make a decision on how to proceed--and they are happy to give advice if you are cash poor on what is critical and what can wait. They also have a loaner car. I have been going to Summers for two decades (when Jeff was the owner) and have never been disappointed--and the newer owners (3yrs+) continue the exceptional service tradition. I take both of my cars there and I am always happy to make a referral as they work so hard to deserve my business! And they are locals--support your local business owners, ALWAYS!
    Oct 3rd, 2023

  • Nidhi Singh

    If you're an Audi TT owner looking for exceptional customer service, honesty, and reasonable prices, this is the place to go. Their commitment to their customers and their cars is unparalleled. Whether it's routine maintenance or more significant repairs, you can trust Summers to provide the best care for your Audi TT. I've been a loyal customer for years now, definitely recommend this place.
    Sep 27th, 2023

  • Bob Harty

    Great personnel, excellent workmanship, and knowledgeable ownership. Service: Transmission
    Sep 26th, 2023

  • Jericho Naranjo

    Absolutely wonderful service. I trust them entirely with my vehicle. Services: General repairs & maintenance, Oil change
    Aug 19th, 2023

  • Marcellus Smith II

    Raya has great customer service but I wont take my car here again for any further repairs. Did a good break job in the rear, but it took them a week and a half to get it done. I also had a minor radiator leak that somehow turned into a major leak to where I cant even drive 1 mile down the road without overheating when it wasnt doing that before I brought my car there, not to mention the fluid that was overloaded and sprayed all over my engine and other parts under the hood. Obviously they tweaked a radiator hose to have me come back and give them an extra $1,000 on top of the $600 break job I already paid them for. Word of advice, dont take your car her if you dont want your time wasted and to be lied to. Do your homework and get several quotes on repairs before being overcharged and taken advantage of. Services: Auto brake repair, Vehicle Inspection, Brakes
    Sep 2nd, 2023

Read Our 126 Reviews

About
Summers Automotive Service

We offer a 24 months / 24,000 miles warranty on all the parts and services we perform. We work with every customer to make sure they are 100% satisfied!Here at Summers Automotive Service, we focus on making sure there is no stress in your auto repair.

Contact Info

Services

  • Oil Changes & Maintenance
  • Brakes
  • Steering & Suspension
  • A/C & Heat Repair
  • Transmission
  • European Repair
  • Diagnostics
  • Engine Repair

Brands

  • Asian Vehicles
  • Domestic Vehicles
  • European Vehicles

Languages

  • English

Questions & Answers

Q What is the phone number for Summers Automotive Service?

A The phone number for Summers Automotive Service is: (425) 823-5214.


Q Where is Summers Automotive Service located?

A Summers Automotive Service is located at 13205 NE 124th St, Suite B, Kirkland, Washington 98034


Q What is the internet address for Summers Automotive Service?

A The website (URL) for Summers Automotive Service is: https://www.summersautomotive.com/


Q What days are Summers Automotive Service open?

A Summers Automotive Service is open:
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM


Q How is Summers Automotive Service rated?

A Summers Automotive Service has a 4.8 Star Rating from 126 reviewers.

Hours

Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM

Ratings and Reviews
Summers Automotive Service

Overall Rating

Overall Rating
( 126 Reviews )
117
4
1
0
4
Write a Review

Jerri G on Google

image An HONEST auto repair/service company is typically hard to find. At Summers, you will find that owners Raya & Yan, and all of their techs are of the highest caliber and will fix your car right the first time. They provide detailed estimates, with photos, via email or text to enable you to make a decision on how to proceed--and they are happy to give advice if you are cash poor on what is critical and what can wait. They also have a loaner car. I have been going to Summers for two decades (when Jeff was the owner) and have never been disappointed--and the newer owners (3yrs+) continue the exceptional service tradition. I take both of my cars there and I am always happy to make a referral as they work so hard to deserve my business! And they are locals--support your local business owners, ALWAYS!

Business Response on Google Oct 3rd, 2023
Hello, and thank you for taking the time to leave such a glowing review! We're thrilled to hear about your positive experiences with Summers, especially when it comes to servicing your BMW. It's great to know that Raya, Yan, and the entire team uphold the high standards we aim for. We appreciate your trust in our service and are always here to provide honest advice and thorough communication. Supporting local businesses is essential, and we're proud to be a part of this community. Thank you for your referrals and continued patronage. Safe driving in your BMW! 🚗💨

Nidhi Singh on Google

image If you're an Audi TT owner looking for exceptional customer service, honesty, and reasonable prices, this is the place to go. Their commitment to their customers and their cars is unparalleled. Whether it's routine maintenance or more significant repairs, you can trust Summers to provide the best care for your Audi TT. I've been a loyal customer for years now, definitely recommend this place.

Business Response on Google Oct 3rd, 2023
We're so grateful for your wonderful review! It's always our goal to provide exceptional service, especially to our fellow Audi TT enthusiasts. We take great pride in our commitment to both our customers and their vehicles. It's fantastic to hear that you've been a loyal customer for years. Thank you for your trust and recommendation. We look forward to continuing to serve you and your Audi TT in the future. Drive safely! 🚗💨

Bob Harty on Google

image Great personnel, excellent workmanship, and knowledgeable ownership. Service: Transmission

Business Response on Google Oct 1st, 2023
Thank you for your kind words! We're pleased to hear that you've had a positive experience with our team. Our aim is always to provide top-notch service and workmanship. We're grateful for your feedback and look forward to serving you again in the future. Safe travels! 🚗💨

Jericho Naranjo on Google

image Absolutely wonderful service. I trust them entirely with my vehicle. Services: General repairs & maintenance, Oil change

Business Response on Google Oct 2nd, 2023
Thank you for your kind words! Trust is paramount in our industry, and we're honored that you trust us with your vehicle. We aim to provide the best service possible, and it's heartening to know we've met your expectations. We're here for any future needs you might have. Safe travels! 🚗💨

Marcellus Smith II on Google

image Raya has great customer service but I wont take my car here again for any further repairs. Did a good break job in the rear, but it took them a week and a half to get it done. I also had a minor radiator leak that somehow turned into a major leak to where I cant even drive 1 mile down the road without overheating when it wasnt doing that before I brought my car there, not to mention the fluid that was overloaded and sprayed all over my engine and other parts under the hood. Obviously they tweaked a radiator hose to have me come back and give them an extra $1,000 on top of the $600 break job I already paid them for. Word of advice, dont take your car her if you dont want your time wasted and to be lied to. Do your homework and get several quotes on repairs before being overcharged and taken advantage of. Services: Auto brake repair, Vehicle Inspection, Brakes

Business Response on Google Sep 14th, 2023
Dear Marcellus,We genuinely appreciate your feedback and are truly sorry for the inconveniences you experienced after your recent visit.Customer Service & Brake Job: We're heartened to know that you recognized Raya's dedication to customer service and were satisfied with the rear brake job. Our team always strives to provide top-notch service.Timing & Delays: We deeply regret the extended time it took to complete your brake job. An unforeseen health issue with one of our technicians led to a backlog in our shop. This was an unexpected challenge, and we understand the inconvenience it caused. We always aim to be efficient, but sometimes situations arise that are beyond our control.Radiator Leak & Inspection: Before your visit, you were already aware of a coolant leak in your vehicle. Our initial parking lot test drive identified a metal-to-metal noise at the rear, prompting us to bring the car directly into the shop for a thorough inspection. This comprehensive assessment was shared with you, detailing all issues and supported by many photographs to ensure transparency. We emphasized the importance of addressing the cooling system issues for safety reasons. However, understanding your budget constraints, you opted for the brake job only.Post the brake job, and for safety during the test drive, we added a gallon of coolant, which was significantly low. Regrettably, during the test drive, the vehicle overheated. We believe this was exacerbated by the existing radiator issues we had identified. We informed you immediately, but you chose to retrieve the car without further investigation into the cooling system.Our Integrity: We want to address your concerns head-on. We operate with the highest standards of integrity and professionalism. We would never intentionally damage or manipulate a customer's vehicle for financial gain. Such actions are against our core values. Our primary goal is, and always has been, the safety and reliability of every vehicle we service.We're committed to working with you to ensure your vehicle's safety and reliability. We hope you'll consider reaching out to us directly, so we can address any remaining concerns and find a solution that meets your needs.Sincerely,Summers Automotive Service

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Overall Rating

Overall Rating
( 126 Reviews )
117
4
1
0
4

Write a Review

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