Bellamedica Aesthetics

Feb 2nd, 2024

I love this place!! Awesome staff and really professional! Will definitely recommend to my friends!
Feb 1st, 2024

Bridgitte is phenomenal! She is educated and dedicated to her field. She truly worked magic on my face! It was my first experience and she made sure that I was comfortable during the process. She even took the time to check if I was healing well. I love love my results and 10000 percent coming back! I highly recommend Bridgitte.
Jan 30th, 2024

Love love this place! They always make me feel so comfortable! The staff is so great! Reema is so knowledgeable and friendly! She takes her time to explain things and makes sure she takes her time with every session Ive had with her! She loves what she does and it shows!!! I love her! Ive also had Beth who is just as great! I cannot recommend this place enough!
Jan 29th, 2024

Just dont. Employees feed off and mirror the attitudes of management, and they do everything that management allows them to do. Thus, I would not entertain fishing in their business cultural pool for even a different aesthetician. This was my first encounter with both Bellamedica (Bella) and Rimma. I had arrived early at approximately 2:05 for a 2:30 tattoo removal consultation with Rimma. The consultation was scheduled for one hour. So far, the outer appearance, the cover if you will, was great. Then Rimma called me from the waiting room at about 2:25. Now it was time to see the inside the contents. We sat in a small room. Rimma told me nothing about herself or Bella. She asked nothing about myself. She spoke fast and in a hurried manner. I did not understand the hurry when: 1) I was early, and 2) the meeting was scheduled for one hour. That hurried nature was red flag # 1. Her failure to engage with me, and tell me about herself and Bella was red flag #2. She asked to see my tattoo, took some measurements, and then showed me a price chart. It was quite a large chart with various price points based on, in part, how many sessions you pre-paid for. I asked for a copy of the chart and she said, No. That was red flag #3. She said it was her only copy. So what? Am I to believe she could not print out another one? Was she not able to make a photocopy? Why wasnt she prepared with additional sheets to begin with? Wheres the service in customer service? She did not take the time to serve the prospect and apparently, I was not worthy of her time. At no time did she offer to print an additional copy, copy one, or even offer to e-mail it to me later. This consultation lasted about 10 minutes. Then she sprinted out of the room, handed me her card and then said good-bye. That was red flag #4. She did not walk me to the exit. This place was completely foreign to me and I wasnt positive as to which hall to turn down. Thats a lack of empathy on her part she does not put herself in the shoes of someone new to the office. Im sure she knows where every hall and door leads to, but thats irrelevant. The issue is whether I know where to go. Draw your own conclusions based on what I have shown you about my experience. The cover was great, but the contents not so much. My reading is that I was unwelcomed and just a piece of cattle. Felt no connection with either Bella or Rimma. Felt like she could care less whether I hired her or not. She treated me like I was an interruption to her job, rather than being the reason for her job. You may ask whether my experience really reflects management. To that, consider management's response to this review. What does their response show about their concern of customer service? Do not ignore the roar of their response. The answer is truly right in front of you. This review was originally posted on around 2/28/2023.
Mar 9th, 2024