Bright Horizons at Kirkland

Neal Clark _{on Google}

May 3rd, 2023

Our boys went here for years, and we were very happy. The teachers are excellent across the board. The kids learned a ton and were well prepared for school when they left.

Brittany Ng _{on Google}

Feb 23rd, 2023

The infant classroom with teachers Olga & Irina is the very best. We felt supported, cared for, and comfortable with the care that our baby received there. They partnered with us from the start to create a nurturing environment for our baby, helping our family unit transition into having daycare as a part of our daily routine after my maternity leave ended. We felt immediately at ease with the experience level and insightfulness of Olga & Irina.
At the end of the day, you want a place that reassures your worries and leaves you with peace of mind that your baby is in good hands. We felt that sense of trust with Olga & Irina and the Bright Horizons staff at Kirkland.

Xi Chen _{on Google}

Mar 24th, 2022

This center holds rules above people. Our child entered classroom late on his first day and missed the breakfast time, he didn't get to eat until lunch. because rules are rules. The director, Rachel, suggested we hire a nanny so there is flexibility. Really? Our child had been in other Bright Horizons centers for backup care before. All kinds of flexibility were given. I couldn't even begin to describe how much they meant to us. They were our second homes during difficult transition time.
But I guess at this center, people work to uphold the rules and "don't let kids go hungry" is not a rule in their rule-book. Every afternoon we picked up a hungry kid that clung to the late afternoon snack and didn't even want to play at the playground because he was so hungry. After two weeks, he was still crying at drop-off and pick-up, and didn't seem to warm up to his primary teacher, Vivian. At his last backup center he was there for two months. He didn't cry at all and was well-adjusted. It left us wondering.
The last straw that caused our withdrawal was when our child developed a runny nose and a little cough (no fever and in good spirit) and our whole family did at home COVID tests all showing negative results, they still sent him home for PCR test in the middle of a work week. Because rules are rules. It's never them. It's just the rules.