Genie Payroll Services
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612 Woodland Square Loop SE #310
Lacey, WA 98503 - 877-386-3407
Hours
Chamber Rating
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E&S Customer Service
I like having a local payroll company and supporting a local business but customer service can be very frustrating. I feel like since Covid the process to get help if needed is slow at times and there is no phone support anymore. When I need something I sometimes wait days to get a reply and often with tech things it is hard to relay the issue by email and also to get the help you need also by email. It can turn a quickly fixed issue into a long back and forth email match. I hope this can be fixed because like I said I like having the local payroll. Pre-pandemic experience was much better IMHO.
Jun 22nd, 2023 -
NWS Billing
Efficient, timely, professional, and friendly staff. They truly care about your company's needs and consistently meet and exceed expectations! So thankful for the staff at Genie!!
Sep 29th, 2022 -
NL
Super friendly staff, answer any questions I have right away. Rosie is the best!
Aug 6th, 2022 -
Kabella Graves
Great staff! Super helpful!
Sep 16th, 2020 -
Jua Ju
Feb 19th, 2020
Contact Info
- 877-386-3407
Questions & Answers
Q What is the phone number for Genie Payroll Services?
A The phone number for Genie Payroll Services is: 877-386-3407.
Q Where is Genie Payroll Services located?
A Genie Payroll Services is located at 612 Woodland Square Loop SE #310, Lacey, WA 98503
Q What days are Genie Payroll Services open?
A Genie Payroll Services is open:
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Q How is Genie Payroll Services rated?
A Genie Payroll Services has a 4.7 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Genie Payroll Services
Overall Rating
Overall Rating
( 6 Reviews )E&S Customer Service on Google
I like having a local payroll company and supporting a local business but customer service can be very frustrating. I feel like since Covid the process to get help if needed is slow at times and there is no phone support anymore. When I need something I sometimes wait days to get a reply and often with tech things it is hard to relay the issue by email and also to get the help you need also by email. It can turn a quickly fixed issue into a long back and forth email match. I hope this can be fixed because like I said I like having the local payroll. Pre-pandemic experience was much better IMHO.
NWS Billing on Google
Efficient, timely, professional, and friendly staff. They truly care about your company's needs and consistently meet and exceed expectations! So thankful for the staff at Genie!!
NL on Google
Super friendly staff, answer any questions I have right away. Rosie is the best!
Kabella Graves on Google
Great staff! Super helpful!
Jua Ju on Google
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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