South Sound Bank
-
4530 Lacey Blvd SE
Lacey, WA 98503 - 360-528-4200
Hours
Chamber Rating
-
Janelle McCulloch
Apr 4th, 2024 -
Joann J C
I have to say I love banking here, I use the Lacey branch off Lacey Blvd. All the staff is so nice and welcoming. I wouldnt bank anywhere else!
Jun 19th, 2020 -
Nicki Chryst
Nov 20th, 2019 -
v man
Love my personal banker Courtney!!! I am in Florida now and she has been a delight and so helpful with all my banking needs!!!!
Dec 3rd, 2017 -
Chariesse Starr
I have been cashing a SSI check at this location for over 2 years. On August 1st I went there as usual and I was told by the lady at the window that they couldn't cash it. I asked why all of the sudden they can't when I have NEVER had any issues before. She said that it's their policy to make sure that the money is going to my child and that I would have to open an account in his name and deposit all funds. I was thinking that this is a mistake because I have never heard of this so called policy before, so I went inside. Once inside I was surrounded by 3 employees who were treating me like I was lying to them and rude, racist and had smug smirks on their faces. I asked to see the policy in writing, they couldn't provide that. Then I asked for the branch manager, she was "out of the building". Then I asked if they could look up all the numerous times I had cashed this same type of check. They told me that it was not necessary and they will not be able to do anything for me unless I opened the account. The branch manager acted like I was lying as well, but said she would look into it and call me the next day. No call back for 2 weeks. When I called to follow up with Megan the branch manager. She said that I should not have been able to cash any of those checks for 2 years and she would talk to employees and train them better. I did not get any kind of apology for the way I was treated and basically told to go cash it elsewhere like Walmart.....
Jul 31st, 2017
Contact Info
- 360-528-4200
Questions & Answers
Q What is the phone number for South Sound Bank?
A The phone number for South Sound Bank is: 360-528-4200.
Q Where is South Sound Bank located?
A South Sound Bank is located at 4530 Lacey Blvd SE, Lacey, WA 98503
Q How big is South Sound Bank?
A South Sound Bank employs approximately 20+ people.
Q What days are South Sound Bank open?
A South Sound Bank is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Q How is South Sound Bank rated?
A South Sound Bank has a 3.5 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
South Sound Bank
Overall Rating
Overall Rating
( 8 Reviews )Janelle McCulloch on Google
Joann J C on Google
I have to say I love banking here, I use the Lacey branch off Lacey Blvd. All the staff is so nice and welcoming. I wouldnt bank anywhere else!
Nicki Chryst on Google
v man on Google
Love my personal banker Courtney!!! I am in Florida now and she has been a delight and so helpful with all my banking needs!!!!
Chariesse Starr on Google
I have been cashing a SSI check at this location for over 2 years. On August 1st I went there as usual and I was told by the lady at the window that they couldn't cash it. I asked why all of the sudden they can't when I have NEVER had any issues before. She said that it's their policy to make sure that the money is going to my child and that I would have to open an account in his name and deposit all funds. I was thinking that this is a mistake because I have never heard of this so called policy before, so I went inside. Once inside I was surrounded by 3 employees who were treating me like I was lying to them and rude, racist and had smug smirks on their faces. I asked to see the policy in writing, they couldn't provide that. Then I asked for the branch manager, she was "out of the building". Then I asked if they could look up all the numerous times I had cashed this same type of check. They told me that it was not necessary and they will not be able to do anything for me unless I opened the account. The branch manager acted like I was lying as well, but said she would look into it and call me the next day. No call back for 2 weeks. When I called to follow up with Megan the branch manager. She said that I should not have been able to cash any of those checks for 2 years and she would talk to employees and train them better. I did not get any kind of apology for the way I was treated and basically told to go cash it elsewhere like Walmart.....
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
Bank Near Me in Lacey, WA
America's Credit Union - Lacey Branch
Lacey, Washington 98516
253-964-3113 ( 81 Reviews )
Heritage Bank
Lacey, Washington 98503
(360) 491-4350 ( 17 Reviews )
U.S. Bank Branch
Lacey, WA 98503
(360) 456-4400 ( 8 Reviews )
Bank of America (Lobby Service Only)
Lacey, WA 98503
360-754-3600 ( 79 Reviews )
Wells Fargo Bank
Lacey, Washington 98503
(360) 493-8484 ( 56 Reviews )
CoinFlip Bitcoin ATM
Lacey, WA 98503
773-800-0106 ( 0 Reviews )
Frontier Bank
Lacey, WA 98503
(360) 456-0671 ( 0 Reviews )
ATM W. Coast Bank
Lacey, WA 98503
800-627-3999 ( 0 Reviews )