Kokua

I completed everything needed to start orientation at this company and was given a start date. I was then told that my background check was under review and that I could still go to orientation since they saw it was only a 5 year old driving charge for driving without a license. I was then called back by HR where they told me that they no longer let anyone start without the review being completed and that I could no longer start until I received my copy of the background check they already had. I gave them everything they needed to complete the review. Then sent an email letting them know that I sent everything needed and if I needed to send anything else to please let me know. I then received a call from the head of HR she had an attitude from the time I answered saying to take her off speaker and that there was interference. There was none my house was silent. I took her off then she began to speak to me like I was a child explaining the four ways a background check can come back, which two people from the company already explained. When I spoke up to let her know that I understand what she was saying and that someone already explained this to me she said she was going to end the call because I was being disrespectful. Which I was not. I asked her if she could just finish what she was saying she said no and I said that I no longer what to be apart of this community due to this type of treatment and she hung up the phone. I feel extremely disrespected and discriminated against in this hiring process. I was never given an apology or explanation of why there was so much miscommunication during this hiring process. I no longer want to work for this company and I want to warn other people of color about the discrimination and blatant disrespect I faced. I am sure this is not the first time this has happened.
Dec 18th, 2023

Worked here for 6 or 7 years. There were a lot of things I loved about it, especially the clients. It was very rewarding. But the chaos of management eventually got to me and I needed to find a different working environment. Probably not too different from any non-profit or similar agency. If you like OT, you will get it.
Sep 5th, 2023

My daughter went to get her fingerprints done here to be my IP. Very fast, friendly, and efficient. She was in and out within 15 min.
Jul 9th, 2023

I was disappointed with the HR department. I was offered a job and was introduced to the clients and staff that I would be working with. After the meet and greet, I never heard from Kokua afterward, not one explanation (phone call, email, voice mail). nothing. I don't recommend this agency.
Jun 19th, 2022

I work here.
Mar 10th, 2022