GameStop

Female customer service rep was the rudest person I've ever encountered. 5 days previous I purchased 4 xbox360 games for my son. I got him a newer console so I went to return and replace the games. From the moment I walked through the door we were not greeted, I was told my service animal wasnt allowed in the store and then she tried doing everything possible to convince me I couldn't return the games. Even more insulting, another family came in and she was completely polite to them. No excuse for this behavior. I won't be using this game stop in the future.
Jun 18th, 2023

GameStop just needs to shutter it's doors already.
Jun 7th, 2023

Inconsistent information is being given out I was told I can get a warranty refunded onto a new controller if I come back within 30 days and I cane back in only 2 days later because controller wasn't working properly but then they used the 1 year warranty only 2 days later and made me pay for another warranty for the next controller.
Jun 2nd, 2023

Helpful staff and good selection. I give the staff 5 stars, the prices 3 stars so it averages out to a 4 star kind of place.
May 19th, 2023

Horrid experience. The blonde was rude. The customer in front of me got horrible treatment too. He asked about his total she rudely replied, " math is hard that is why it is a core subject." I wanted to walk out then, but my son had finally found something. When I got to the register I tried to give her my number for my account, but she ignored me and then rudely asked for it after she had scanned my item. I told her I wanted to use my reward and she said I couldn't. She then told me I couldn't because it was the last day of the month. I have been able to redeem my coupon on the last day of the month for years she just refused to do it and said gamestop wouldn't let her. She then went into a condescending rant about points and I told her I wasn't confused about how to use points. Gamestop has gone down hill further and further and that's why I don't go in their stores and the staff here made the trip even less worth it. I'll spend my points online and be done with the chain. Go elsewhere with your money this store and their employees clearly do not care.
May 16th, 2023