Srujana Karlapalem, PAC

I just want to say that the front desk staff is so friendly and I am happy with my doctor. When the snow storm hit, they called me to make sure I could get there safely. They offered me an earlier appointment as I wasnt to confident driving in the darker hours.
Jan 27th, 2022

First, the receptionist or whoever answers the call for scheduling appointment is very rude. Second, I had a routine check up scheduled 3 weeks prior to appointment, less than 48 hours to the appointment, they called me to reschedule the appointment due to the emergency of the doctor. Understand it can happen. But the person who I spoke with told me next available schedule is out another month. This is not a new appointment but rescheduling because they cancelled the appointment and putting me for another month? Not reasonable. No thanks to the clinic and the scheduling staff. First, the receptionist or whoever answers the call for scheduling appointment is very rude. Second, I had a routine check up scheduled 3 weeks prior to appointment, less than 48 hours to the appointment, they called me to reschedule the More
Apr 24th, 2022

The nurse called my mom and said that they were sending me to Harbor view hospital via ambulance and hung up without explaining why. My mom's on hospice and she didn't know if I was in critical condition or not. My mom got really scared. They wanted me to go there for my eye. I called and asked to speak to management later and they said management would call me back but they never did. Very unprofessional. The nurse called my mom and said that they were sending me to Harbor view hospital via ambulance and hung up without explaining why. My mom's on hospice and she didn't know if I was in critical condition or not. My mom got really scared. More
Nov 10th, 2021

Im really disappointed with Providence as a whole. Be aware, if your getting prescriptions, your prescription arent reviewed by your doctor, they are now reviewed by a pharmaceutical review board that determines if you can have your medication or deny it for any reason. Doesnt matter if you have taken the medication for years, if they decide you cant have it, and if you dont jump through their hoops they will stop your prescriptions the staff is still friendly and considerate, but the beaucratic nonsense just to get my medications makes it worse than dealing with the government. Im considering asking the attorney general to look into this. Im really disappointed with Providence as a whole. Be aware, if your getting prescriptions, your prescription arent reviewed by your doctor, they are now reviewed by a pharmaceutical review board that determines if you can have your More
Sep 18th, 2021

If I could give zero stars I would. I was 1 minute past the late cut off of 10 mins to my appointment and they refused to take us. Mind you, it was a pediatrician appt. Why be pediatricians if you cant deal with parents being late for 1 minute? This clinic is pure trash. For the front desk to be rude and condescending about it is what made it even worse. Were the reason you get paid at all. The lowest of the low of doctors and staff at this place. If I could give zero stars I would. I was 1 minute past the late cut off of 10 mins to my appointment and they refused to take us. Mind you, it was a pediatrician appt. Why be pediatricians if you cant deal with parents being late for 1 More
Aug 11th, 2021