LINCARE INC.

Belligerent, abusive staff, with high turnover for 10 years. Hard to get right equipment they simply won't send. They change appts to accuse the customer. I filed a formal complaint about one woman who is now manager, that was never answered. They only provide used "recycled" equipment. They tell you "Medicare requires them" to change your machine that is false, so they can bill all over again. In fact I was snapped at by mgr that they bill $1,000 but Medicare only pays $75 that justifies their grift, discriminating against both Medicare and medically needy seniors. Incredible! I fired them 3 days ago after 10 years psychotic service, so they threatened police action against me for "stealing" my "paid for" machine. I received 3 repeat calls from the psychotic manager, bullying me. I finally blocked her. In a conference call with Medicare the mgr justified her bullying threat "because I told her I was going to another company" (that I have a right to do.) The mgr made it clear her interest was not in accomodating patients until they got oxygen replacement but continued to threaten police action days because I said I would find another company. "WHO! WHO!" The manager demanded. Has she never heard of HIPAA? None of her business! THE Mukilteo WA Lincare is psychotic, abusive, and only provides used/recycled machines that are out of warranty. God only knows how they sanitize during covid, RSV etc. To avoid further conflict I don't need, I allowed them to pick up the machine that day. They did not leave a receipt as I requested. The woman answering the phone said she would send a receipt by UPS. She said she didn't care about the shipping cost because "corporate pays it." Because UPS is costlier than a stamp, I asked her to email or message me a copy. She has not. This is a psychotic and unprofessional office I do not recommend entrusting them with your life. They don't care. Those who are new and do care, don't stay long.
Mar 30th, 2024

Although I live in Bellingham, the 2 women in the Mukilteo office have always been supportive and taken the time to help me with supply questions and equipment issues. Kelly Rousseau is one lady and the other one I have forgotten her name. Truly outstanding helpful people who care.
Mar 25th, 2024

Multiple calls made in the last 2 months, and on hold 45 mins, then well over an hour. Find other providers if you can.
Feb 21st, 2024

Look I wrote Lincare a bad review and want to retract those statements I made. The staff has work hard to resolve my issues and believe that my problems were not understanding the process. So Thank You Lincare for the extra help you have given me.
Oct 23rd, 2023

TERRIBLE HEALTHCARE PROVIDER. My wife has been waiting for her walker that's been paid for by my insurance for almost 6 months. She has a bone and joint degenerative disease which causes her to fall and go through life in severe pain. The hospital will not prescribe her any pain management because of the opiod epidemic. A place that does not care about its patients
Oct 13th, 2023