AT&T Store
-
8205 Martin Way SE Suite A
Olympia, Washington 98516 - 360-455-5306
Hours
Chamber Rating
-
Aramis Booker
LOVE THIS PLACE!!
Apr 9th, 2024 -
Sandi Miller
Do not expect help anytime soon... Guess staying in the back is the norm at this store... 30 minutes, ZERO help...
Apr 5th, 2024 -
Megan Fisher
The young man who helped us was very knowledgeable and explained everything we needed to do to have our lost phone replaced.
Apr 5th, 2024 -
Seth Cowan
They were very efficient and took the time to understand my issue and offered a reasonable solution. Thanks for the time you took to resolve my issue. Great team at this spot.
Mar 15th, 2024 -
Romil Wadhawan
Horrible customer service and pushy sales team at this store. They dont have the integrity to be honest with their customers. Avoid this store at all costs. I would give zero stars if it was an option. Heres the background: I switched to AT&T in Aug 2023. Brandon, salesperson at the store quoted $100 for the plan after the promotional discounts. At the time, he wouldnt give anything in writing and refused to give me a printed confirmation of the breakdown saying that their printer wasnt working. On repeated requests he gave me the bill breakdown on a piece of paper. My bill has been $30 higher than what was quoted to me. I have been in the store 3 times since and talked to the manager Alonzo who dismissed me and was blatantly rude. Alonzo promised me that he will call me back once its fixed and let me know. This was in December 2023, and its still not fixed. I have since called the AT&T billing line 3 times and still have not received the resolution of this issue. I sent them the paper copy of the bill breakdown that was provided to me by Brandon( salesperson at the store). Its been 6 months since I switched to AT&T and am still waiting for them to fix my billing situation. This is frustrating and the worst customer service I have ever experienced. I hope someone in the leadership team will notice and take action. And if not then I will go to the BBB with my complaint. The Attachment is what was given to me as the breakdown of the bill. Potential customers: do not accept this as the confirmation of the bill as in case of dispute even the AT&T billing team wont accept it as the contract.
Feb 11th, 2024
About
AT&T Store
Stay connected with AT&T in Olympia. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Olympia for every need. Enjoy the flexibility of an Olympia prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.
Contact Info
- 360-455-5306
Products
- Cell Phones
- Tablets
- Accessories
- cellphones
- wireless phones
- internet
- TV service
- smartphones
- prepaid phones
- Wireless Plans
- Wearables
- Small Business Solutions
- Internet Services
- Prepaid Devices
Services
- Wireless Bill Payments
- Equipment Trade-in & Recycling Program
- Small Business Solutions
- Beats by Dre
- Bose
- Headphones
- Tablets and Accessories
- Free Consulting on Devices
- Prepaid - GoPhone Refill
- iPhone Repair
- Screen Repair
Brands
- AT&T
- Apple
- DIRECTV
- Kyocera
- LG
- Motorola
- Samsung
- Sonim
- Beats
- BlackBerry
Questions & Answers
Q What is the phone number for AT&T Store?
A The phone number for AT&T Store is: 360-455-5306.
Q Where is AT&T Store located?
A AT&T Store is located at 8205 Martin Way SE Suite A, Olympia, Washington 98516
Q What is the internet address for AT&T Store?
A The website (URL) for AT&T Store is: https://www.att.com/stores/washington/olympia/122216?source=E-g2s10000000000X&wtExtndSource=stores
Q How big is AT&T Store?
A AT&T Store employs approximately 20+ people.
Q What days are AT&T Store open?
A AT&T Store is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is AT&T Store rated?
A AT&T Store has a 4.0 Star Rating from 249 reviewers.
Hours
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Ratings and Reviews
AT&T Store
Overall Rating
Overall Rating
( 249 Reviews )Aramis Booker on Google
LOVE THIS PLACE!!
Sandi Miller on Google
Do not expect help anytime soon... Guess staying in the back is the norm at this store... 30 minutes, ZERO help...
Megan Fisher on Google
The young man who helped us was very knowledgeable and explained everything we needed to do to have our lost phone replaced.
Seth Cowan on Google
They were very efficient and took the time to understand my issue and offered a reasonable solution. Thanks for the time you took to resolve my issue. Great team at this spot.
Romil Wadhawan on Google
Horrible customer service and pushy sales team at this store. They dont have the integrity to be honest with their customers. Avoid this store at all costs. I would give zero stars if it was an option.
Heres the background: I switched to AT&T in Aug 2023. Brandon, salesperson at the store quoted $100 for the plan after the promotional discounts. At the time, he wouldnt give anything in writing and refused to give me a printed confirmation of the breakdown saying that their printer wasnt working. On repeated requests he gave me the bill breakdown on a piece of paper. My bill has been $30 higher than what was quoted to me. I have been in the store 3 times since and talked to the manager Alonzo who dismissed me and was blatantly rude. Alonzo promised me that he will call me back once its fixed and let me know. This was in December 2023, and its still not fixed.
I have since called the AT&T billing line 3 times and still have not received the resolution of this issue. I sent them the paper copy of the bill breakdown that was provided to me by Brandon( salesperson at the store).
Its been 6 months since I switched to AT&T and am still waiting for them to fix my billing situation. This is frustrating and the worst customer service I have ever experienced.
I hope someone in the leadership team will notice and take action. And if not then I will go to the BBB with my complaint.
The Attachment is what was given to me as the breakdown of the bill.
Potential customers: do not accept this as the confirmation of the bill as in case of dispute even the AT&T billing team wont accept it as the contract.
Overall Rating
Overall Rating
( 249 Reviews )Write a Review
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