Sleep Inn Pasco Tri -Cities

Second worst motel.this is named inn for a reason. that I have ever had the misfortune of staying. We have spent years and years of weekends traveling for club youth basketball and baseball, so comparing to other family friendly, budget conscious hotels like Marriott, Holiday Inn, Hilton and Hampton. Room and common area were filthy. Bed was soft and lumpy as were our pillows. Busy road noise kept us awake half the night. Every time a nearby guest opened or closed their door it caused our door to jiggle. We woke up tired with sore backs. Customer service was non-existent. There was not a common area with a TV for even a group of 10 to hang out. Do yourself a favor and steer clear of this dive.
Apr 9th, 2024

Check-in process is horrible. Hotel refused to transfer over hotel room reservation from daughter to mother without credit card authorization form. Instead, they canceled the room reservation for daughter and made her mother rebook and charge double the rate due to occupancy. The room smelt of mildew and floors were filthy. Microwave did not work in my room and you can hear the noise from the freeway all night long. I spend most of my nights in hotel rooms and I would avoid this place. I have worked with many hotels, and this place puts customer service last.
Apr 7th, 2024

Me and the wife took a mini staycation there to just get away from life for a few days and it was absolutely lovely. Peacefully quiet, staff was more than friendly, pool and hot tub definite win for me, and the breakfast every morning was well, biscuits and gravy. Will be returning again!
Mar 26th, 2024

I booked this place to hike in the surrounding areas. The sheets are what made me want to leave a 5-star review. Idk what the material is but its like sleeping on a cloud.
Mar 8th, 2024

If you are looking for q job and you see a listing from this place, don't bother. Manager is an incompetent tool.
Mar 1st, 2024