Tru by Hilton Spokane Valley

Tru by Hilton Spokane Valley
Yext Power Listing.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Chamber Rating

Verified Member
4.5 - (281 reviews)
195
48
22
9
7
Read Our 281 Reviews

Chamber Rating

Verified Member
4.5 - (281 reviews)
195
48
22
9
7
  • Shannon Ross

    Very clean hotel with friendly and helpful staff. We only stayed one night during a trip, but it was great and they had some good options for the included breakfast that they offer. I would recommend staying here if youre planning to stay in the area. Rooms: Clean and modern rooms Food & drinks: Good breakfast options- they had eggs, pancakes, cereal, oatmeal, juice, yogurt, and fruit.
    Apr 2nd, 2024

  • Chad Rees


    Mar 30th, 2024

  • Donna Chung

    Picked this hotel based on convenient location and good reviews. Our brief one night stay was excellent. Id have to say this place had the comfiest bed and pillows of any hotel Ive ever stayed at. Had an excellent sleep. I was impressed by the pancakes machine at breakfast and it was actually a decent pancake. Would stay again!
    Mar 1st, 2024

  • Zahra

    This hotel is beautiful and has some unique features. The lobby has an integrated games room where our family loved playing pool, reading magazines etc. The swinging chairs are so fun! They also have coffee, tea and hot chocolate. The rooms are spacious, the hotel seems new and the rooms are very nice. Lots of ways to charge devices, ours had a mini fridge with many useful places to store suitcases. The two things which weren't our favorite were: the weird soap dispensers, radio soap or something? It was very hard to use and dispensed way too much product every time leading to waste. Please get rid of these, for elders, small children or people with wrist problems these are very difficult to use. Also, the breakfast selection could be more rounded out with some sort of Muffins pastries etc. The staff are super friendly, which made for a great stay. We don't wat pork and when we asked the staff quickly brought us a fresh item which we could eat. One staff member, Matilda, I believe was super friendly and helpful. Overall, we had a great stay. New hotel, great rooms and friendly staff. Rooms: Beautiful and new. Very clean rooms. Nearby activities: Almost all of the shopping we wanted by was very close by. The location is excellent for shopping Food & drinks: Free coffee and breakfast
    Mar 1st, 2024

  • Aimee Taylor

    The good- the showers were great, the breakfast was good, the staff was helpful. Big TV with lots of channels. The bad- the rooms were Super SMALL. There was not a coffee maker OR microwave in any room, No closets to hang clothes in. The Ugly- The bed. It was so awful. So uncomfortable. We have traveled and stayed in a lot of hotels. This by far is the worst bed out of all hotels we have stayed at. This is a Hilton for crying out loud. We will not stay here again because of how awful the bed was. Oh, and there is a train. 3 times a night.
    Feb 19th, 2024

Read Our 281 Reviews

About
Tru by Hilton Spokane Valley

Located just off I-90 in the heart of Spokane Valley, less than a mile from the Spokane Valley Mall and three miles from the Business & Industrial Park. Across the street from CenterPlace Regional Events Center and close to the 37-mile paved Spokane River Centennial Trail. Experience Advanced touch-free technology, including digital key, throughout the hotel. Free time's fun here with a pool table and board games in the lobby, outdoor patio and firepit, plus an indoor pool and hot tub. Pick up snacks from our 24/7 market. Breakfast's on us.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Tru by Hilton Spokane Valley?

A The phone number for Tru by Hilton Spokane Valley is: (509) 782-9878.


Q Where is Tru by Hilton Spokane Valley located?

A Tru by Hilton Spokane Valley is located at 13509 E. Mansfield Ave., Spokane Valley, Washington 99216


Q What is the internet address for Tru by Hilton Spokane Valley?

A The website (URL) for Tru by Hilton Spokane Valley is: https://www.hilton.com/en/hotels/gegsvru-tru-spokane-valley/?SEO_id=YEXTN-AMER-RU-GEGSVRU&y_source=1_MTkwMzYzODAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Tru by Hilton Spokane Valley open?

A Tru by Hilton Spokane Valley is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours


Q How is Tru by Hilton Spokane Valley rated?

A Tru by Hilton Spokane Valley has a 4.5 Star Rating from 281 reviewers.

Hours

Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours

Ratings and Reviews
Tru by Hilton Spokane Valley

Overall Rating

Overall Rating
( 281 Reviews )
195
48
22
9
7
Write a Review

Shannon Ross on Google

image Very clean hotel with friendly and helpful staff. We only stayed one night during a trip, but it was great and they had some good options for the included breakfast that they offer. I would recommend staying here if youre planning to stay in the area.
Rooms: Clean and modern rooms
Food & drinks: Good breakfast options- they had eggs, pancakes, cereal, oatmeal, juice, yogurt, and fruit.

Business Response on Google Mar 30th, 2024
Dear Shannon, We appreciate your choice to stay with us at Tru by Hilton Spokane Valley and are delighted to hear that you had a great experience. Providing our guests with suitable accommodations and friendly service is always our goal, and we are thrilled that we hit the mark for you. Thank you for taking the time to acknowledge our high cleanliness standards, friendly and helpful staff, and breakfast variety. We strive to exceed our guests' expectations of comfort, convenience, and quality accommodations/amenities, and it is most rewarding to hear that we have done so for you. Your endorsement of our hotel is gratifying, and your support is invaluable to us. It was wonderful having you as our guest recently, and we hope to have the pleasure of welcoming you many more times in the future. Thank you for staying with us on this journey. Safe travels!Best, Grant GuinnGeneral Manager

Chad Rees on Google

image

Business Response on Google Mar 30th, 2024
Dear Chad, Thank you for choosing Tru by Hilton Spokane Valley for your recent stay and giving us a positive review. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels!Best, Grant GuinnGeneral Manager

Donna Chung on Google

image Picked this hotel based on convenient location and good reviews. Our brief one night stay was excellent. Id have to say this place had the comfiest bed and pillows of any hotel Ive ever stayed at. Had an excellent sleep.
I was impressed by the pancakes machine at breakfast and it was actually a decent pancake. Would stay again!

Business Response on Google Mar 9th, 2024
Wow, Donna, what a wonderful review to read - thank you for sharing your great experience at Tru by Hilton Spokane Valley with us and the community! As our primary goal is always to exceed expectations of comfort, convenience, and quality amenities, we are delighted to read your positive comments about our comfy beds and pillows, convenient location, and the pancakes machine at breakfast - we hope you enjoyed having the pancakes as much as you probably had fun making them! Knowing that you had an excellent sleep at our hotel is truly gratifying. We are happy to hear that you intend to stay with us again, and we eagerly anticipate your return for another memorable experience. Safe travels!Best, Ms. Tulinh Luciano-DeSmith General Manager

Zahra on Google

image This hotel is beautiful and has some unique features. The lobby has an integrated games room where our family loved playing pool, reading magazines etc. The swinging chairs are so fun! They also have coffee, tea and hot chocolate.
The rooms are spacious, the hotel seems new and the rooms are very nice. Lots of ways to charge devices, ours had a mini fridge with many useful places to store suitcases. The two things which weren't our favorite were: the weird soap dispensers, radio soap or something? It was very hard to use and dispensed way too much product every time leading to waste. Please get rid of these, for elders, small children or people with wrist problems these are very difficult to use.
Also, the breakfast selection could be more rounded out with some sort of Muffins pastries etc. The staff are super friendly, which made for a great stay. We don't wat pork and when we asked the staff quickly brought us a fresh item which we could eat. One staff member, Matilda, I believe was super friendly and helpful. Overall, we had a great stay. New hotel, great rooms and friendly staff.
Rooms: Beautiful and new. Very clean rooms.
Nearby activities: Almost all of the shopping we wanted by was very close by. The location is excellent for shopping
Food & drinks: Free coffee and breakfast

Business Response on Google Feb 24th, 2024
Thank you for your review, Zahra! We're thrilled you enjoyed our beautiful hotel and unique features. We've noted your feedback on the soap dispensers and breakfast selection and will address them. We're glad our friendly staff, including Matilda, made your stay great. Looking forward to welcoming you back to Tru by Hilton Spokane Valley!

Aimee Taylor on Google

image The good- the showers were great, the breakfast was good, the staff was helpful. Big TV with lots of channels. The bad- the rooms were Super SMALL. There was not a coffee maker OR microwave in any room, No closets to hang clothes in. The Ugly- The bed. It was so awful. So uncomfortable. We have traveled and stayed in a lot of hotels. This by far is the worst bed out of all hotels we have stayed at.
This is a Hilton for crying out loud. We will not stay here again because of how awful the bed was. Oh, and there is a train. 3 times a night.

Business Response on Google Mar 3rd, 2024
Hi Aimee, we appreciate your positive comments regarding our breakfast, shower, TV, and service. We apologize for the inconvenience and discomfort you encountered with the room and amenities. Your comments are valuable to us, and we are looking into the concerns raised. If you would like to discuss further, please contact our support team at https://help.hilton.com/s/contactsupport or (509) 782-9878. We hope to have the opportunity to welcome you back in the future for an improved stay. Thank you for choosing Tru by Hilton.

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Overall Rating

Overall Rating
( 281 Reviews )
195
48
22
9
7

Write a Review

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