Hours

Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM

Chamber Rating

Verified Member
4.4 - (271 reviews)
222
10
5
3
31
Read Our 271 Reviews

Chamber Rating

Verified Member
4.4 - (271 reviews)
222
10
5
3
31
  • Juliet Schueler

    Everybody is welcoming and Valerie Alison, she is amazing skilled professional, who worked above and beyondso finding the best deal, number one in customer satisfaction and attention to detail, and above all, just a wonderful person who made us feel at ease, and provided the best options for us. Thank you so much. Thank you.
    Apr 6th, 2024

  • Natasha Wyatt

    On March 28th I went into the lens crafters in the Tacoma mall next to the sunglass hut to run in and purchase some sunglasses before a trip when I was met by baby Karen. She did not want to help me a black woman. She stood a distance away from me and legit looked scared to provide customer care. I had to be treated by a sweetheart at sunglass hut. She explained that Maceys was having a sale the associate still wanted her to do the work and not provide support. Fortunately got my glasses from sunglass hut. On my way out of macys I gave her some advice before exiting that she should smile more and provide better customer service. I will never purchase anything from lens crafters if this is the service that is provided to anyone who is different. Inclusion matters but apparently not at lens crafters.
    Apr 1st, 2024

  • Kalia Laa

    Rachel did an amazing job! Recommended great options and made the whole experience very easy.
    Mar 28th, 2024

  • Mel C

    As I was walking into the exam room, I casually yelled I love cats eye and Jackie O frames at Valerie the store manager. When I came out of the exam process, Val had a great selection of frames for me to choose from. She has a good eye (haha) for the details and her recommendations suited me well. Despite the store being quite busy, she was able to walk me through the process of deciding which options best suited my needs per 4 pairs of frames and lenses, but she was also able to assist her staff and other patrons, without making me feel ignored. Val made the experience fun and affordable (she made sure I got all the discounts that applied to my needs).
    Mar 28th, 2024

  • Maite Clavecillas Jimenea

    Perfect fit and classy! I went back to order another, eyeglasses with blue light specifically for computer use only! Kudos to the staff Patrick for an excellent customer service!
    Mar 23rd, 2024

Read Our 271 Reviews

About
LensCrafters

4502 S Steele St LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!

Contact Info

Products

  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames

Services

  • AccuFit
  • myLook

Brands

  • Oakley
  • Brooks Brothers
  • Ralph
  • Vogue
  • Ray-Ban
  • Coach
  • Burberry
  • Versace
  • Michael Kors
  • Ralph Lauren
  • Polo
  • DKNY
  • Armani Exchange
  • Sferoflex
  • Tiffany & Co.
  • Prada
  • Tory Burch
  • Dolce & Gabbana

Specialities

  • Prescription Eyewear
  • Digital Retina Photo - varies by location

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for LensCrafters?

A The phone number for LensCrafters is: (253) 473-2511.


Q Where is LensCrafters located?

A LensCrafters is located at 4502 S Steele St, Ste 304B, Tacoma, Washington 98409


Q What is the internet address for LensCrafters?

A The website (URL) for LensCrafters is: https://local.lenscrafters.com/wa/tacoma/4502-s-steele-st.html?cid=yext_0184&y_source=1_MTIxMDI2MC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is LensCrafters?

A LensCrafters employs approximately 20+ people.


Q What days are LensCrafters open?

A LensCrafters is open:
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 6:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM


Q How is LensCrafters rated?

A LensCrafters has a 4.4 Star Rating from 271 reviewers.

Hours

Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM

Ratings and Reviews
LensCrafters

Overall Rating

Overall Rating
( 271 Reviews )
222
10
5
3
31
Write a Review

Juliet Schueler on Google

image Everybody is welcoming and Valerie Alison, she is amazing skilled professional, who worked above and beyondso finding the best deal, number one in customer satisfaction and attention to detail, and above all, just a wonderful person who made us feel at ease, and provided the best options for us. Thank you so much. Thank you.

Business Response on Google Apr 6th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Natasha Wyatt on Google

image On March 28th I went into the lens crafters in the Tacoma mall next to the sunglass hut to run in and purchase some sunglasses before a trip when I was met by baby Karen. She did not want to help me a black woman. She stood a distance away from me and legit looked scared to provide customer care. I had to be treated by a sweetheart at sunglass hut. She explained that Maceys was having a sale the associate still wanted her to do the work and not provide support. Fortunately got my glasses from sunglass hut. On my way out of macys I gave her some advice before exiting that she should smile more and provide better customer service. I will never purchase anything from lens crafters if this is the service that is provided to anyone who is different. Inclusion matters but apparently not at lens crafters.

Business Response on Google Apr 1st, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265cvpW9 so we can work to correct this issue for you.

Kalia Laa on Google

image Rachel did an amazing job! Recommended great options and made the whole experience very easy.

Business Response on Google Mar 28th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Mel C on Google

image As I was walking into the exam room, I casually yelled I love cats eye and Jackie O frames at Valerie the store manager. When I came out of the exam process, Val had a great selection of frames for me to choose from. She has a good eye (haha) for the details and her recommendations suited me well. Despite the store being quite busy, she was able to walk me through the process of deciding which options best suited my needs per 4 pairs of frames and lenses, but she was also able to assist her staff and other patrons, without making me feel ignored. Val made the experience fun and affordable (she made sure I got all the discounts that applied to my needs).

Business Response on Google Apr 2nd, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Maite Clavecillas Jimenea on Google

image Perfect fit and classy! I went back to order another, eyeglasses with blue light specifically for computer use only! Kudos to the staff Patrick for an excellent customer service!

Business Response on Google Mar 21st, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Load More Reviews

Overall Rating

Overall Rating
( 271 Reviews )
222
10
5
3
31

Write a Review

RATING:
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