University Place KinderCare

Feb 7th, 2022

Always short staff or at full capacity they are costing me thousands of dollar became I am unable to work when they are at full cap.Please hire more staff asap and i will change my review to four stars anf change the times back to 5:45 am to 6:00 pm
Nov 28th, 2021

I have had my two year old here for a year now, and have felt that she is safe and well cared for. Her teacher in the Waddler classroom was fantastic, and her teachers in the Toddler classroom are kind and loving. The director and co-directors have always been up front about staffing and expectations when they were short staffed earlier in the year. It is clear to me they have always done the best that they could. I was impressed with how much my daughter learned, and that they are able to get 14 two year olds to sit for a meal! It was extremely difficult for me to trust a new daycare with my only child, but this place, and the teachers in it, kept her safe, happy, and healthy while I worked. After reading some of the negative reviews, I felt compelled to write about our own, more positive, experience.
Dec 15th, 2023

Worst ever! The communication between the director and Assistant director was horrible. When I first did a walk thru I explained the difficulties I was having with other day cares with my son to Dorthy. My son was having trouble with listening and controlling his temper. Which she understood, and accepted his challenges. As the time went by. I took their advice. I went to a doctor for help. Which the doctor sent me to a specialist. I had taken to him to get evaluated thru the "Child Fun". I even had a psychologist go to there day care to see what she can see what the day care was seeing. The psychologist said directly to me " He is a typical boy with a lot of energy." When i had told Dorthy that the psychologist had said that. She was in disbelief. Every time i had walked thru those doors. It was ALWAYS such a negative comment. I've told them many of times. Try saying something positive to say about my child. They made my son look like such a horrible child. 25-30 kids in a class room with 2 teachers, and 14 beds. Also always short staffed. I've probably had to miss 4-5 days of work within a week, because of it. Wow! Having to put my child next to the exit door to the play area outside is UNSAFE! I had asked a teacher there "Where are you putting my child down for nap time?" She said, and pointed directly next to the door. Also told me the reason why they were putting him there was because he was playing with the toys. Well duh! remove the toys from the shelf for the time being. What really made me upset is. They were trying to find a way to get rid of my child. Yes! he was a challenge. You accepted it! and it shows that your staff can not handle or have the patience for these kids. The kids are bored there. They need more activities. Almost 3 hour naps are crazy. 15-20 minute outside play time is crazy. My son NEVER came home happy. The teachers never interact with the kids. They sit down, and yell at them from a distance. I've heard NOTHING but bad things about this place, and i really hope no one ever takes them here. There corporate offices runs just as bad as they do. I've called a few times, and was told I would get a phone call, and never did. Poor facility.
Aug 31st, 2023

Extremely poorly-run center that does NOT have enough resources to accommodate the amount of children they try to serve. The center director is never on the premises-- and when she is, she is locked in her office. Miss Moe does not spend any time in classrooms or with any of the children in her care. Really unfortunately, Alicia Moe is not an experienced or appropriate center director, and she has failed to train and maintain new teachers and failed to support her center's students. Twenty children in one classroom, and only fourteen beds for naptime is just one recurring issue of a dozen I faced while teaching here. I have also witnessed teachers slap students' hands and use strong, negative language about behavior, particularly potty training accidents. From an employment perspective, i was made aware on day one that Miss Moe would likely never be available if even present. April 10th Update: Alicia Moe is withholding wages. This center has been reported to the Department of Labor.
Jul 2nd, 2023