Classic Landscaping + Nursery

martha marino _{on Google}

Mar 23rd, 2024

Highly recommended. Alan did an excellent job designing my entire backyard to be dog-friendly AND beautiful. Don selected perfect plants in colors I love. The project was completed last fall, when plants were dormant and now in March I can see their beauty and am so happy with their work. Alan "got it" with the look I wanted, safe for rowdy dogs, and all within budget.

Martsi Stuart _{on Google}

Oct 6th, 2023

We are exceptionally happy with our complete landscaping design and installation by Classic Nursery and Landscaping. The service and design from Leah was truly exceptional. She created an innovative design that perfectly blends the modern/classic aesthetic we were looking for and was way above our expectations. The final plant choices were also more unique and higher quality than I expected (even my mother the gardener liked our new landscape). Leah was also great at managing the project and making sure that everything went smoothly. Finally, all of the project staff were professional and hardworking. We could not be happier with the service and the result. Photos of the project can be found on the Classic Nursery website.

Amos Yuen _{on Google}

Dec 13th, 2023

We were initially excited by the great reviews, but things quickly went south.
We wanted three main things done expand the patio, landscaping around the grass, and natural landscaping according to the Kirkland yard smart program.
We specifically asked if they had experience with the yard smart program, noting that we wanted to do the natural landscaping project for it. Alan was rather persuasive and assured us they had done it before and would include it.
The initial project plan had many line items, but didn't fully explain what each item was for. Since we saw there was mulch and compactor listed we thought they were being used for the yardsmart work. It was our oversight for not verifying and confirming, but Alan said that we could figure out the details after signing the contract, so we went ahead and signed the contract.
Later when we got the landscape drawing, we realized they did not include the yardsmart work at all. We asked about it and they seemed surprised, but were willing to make the changes with additional cost. However, the changes they proposed did not seem in line with the requirements. I pointed them to the website and they were unfamiliar with the requirements saying it was all new to them. Later I learned that they hadn't done a yard smart project in awhile.
Communication was a mess. They kept missing details in our requests, like which side of the yard to put the native landscaping. Alan kept starting new email threads rather than continuing old ones, making it harder to keep track of the conversation.
Also the plan didnt include blocking the downspouts, which we asked for as part of the yard smart changes. When we asked about it a second time, Alan brushed it off as being included in one of the line items. But when we pried for more details it became evident it did not include it and he told us they didn't even support doing ladder work to block downspouts.
All this time Alan was rushing us to approve the revisions, even though it was clear there were still details that didn't match our requests. They also kept insisting that rain gardens were the same as native landscaping.
In the end, we lost faith in them and canceled the whole thing. But we should have read the terms more closely before signing the contract as the cancellation fees are steep. The terms also are a bit hidden as they are not inline in the normal contract, but are a private link on their website.
They charge minimum 30 hours of design labor time at $100/hour if you cancel after the initial agreement, with other fees it came to $4k. Also every revision costs another $200, making me rather unhappy that Alan kept pushing us to quickly confirm the revisions saying we can always change it later. They thankfully discounted the amount by $2000, but it still left a dirty taste in our mouths.

Michael Mena _{on Google}

Aug 20th, 2023

Excellent experience from start to finish. We absolutely enjoyed the work done by Classic Nursery from initial drawings to final product. Devin and her team helped us create a true outdoor living space that is functional and aesthetic. Don was so knowledgeable about the plant recommendation. They helped transform 75% of our 10,000 square foot lot and install irrigation. Highly recommend.