Banfield Pet Hospital

Mar 14th, 2024

Scheduled appointments: concerns are thoroughly addressed and treatment offered, however lately it has been otc medicine or even supplements at inflated rates... I don't really want to expirament w my 11 year old dog, if he's suffering I just want solutions that already exist! Dental cleanings: years passed its been fine, but in the last few years, again we are upsold. They call and offer xrays for $$$ because he has a broken tooth.. and at pick up.. nvm he didn't! Same thing happened to 2 friends and their pets. This last occasion we weren't upsold, but when I called to check on my dog after 6-7 hours after drop off and no news, they informed me that they hadn't even started. They mentioned he had blood testing and prep..but common in the past the whole thing was 3-4 hours... I get there's a line, but why schedule my drop off at 7am!? Annual Check ups: always call to schedule us in a timely matter. No problems at all except again, high pressure upselling of preventative flea medicine, and side eye when we mention he has an otc routine. The items above are annoying, but they GREATLY care about my dog and am happy enough to stay. All vet assistants have been wonderful, not a single complaint.
Mar 13th, 2024

Ive never been satisfied with this location. The staff is not helpful. Bothell great. Issaquah great! This location front desk is horrible and we will not be coming back.
Jan 10th, 2024

I've been taking my two kitties here for the last three years and staff is always welcoming, kind and provides attentive care.
Nov 25th, 2023

Sep 27th, 2023