Summitview Pediatric Dentistry

My daughters love Dr. Dorantes and staff, they are friendly. Dr.Dorantes explained carefully and professionally about my child's dental problems. Even though we moved out of town, we still make appointments here.
Oct 22nd, 2022

Lack of professionalism
Oct 5th, 2022

I have been going to Summitview Pediatric Dentistry with my children for over three years now. They are always efficient and patient with our kids. The assistants are always thorough and Dr.Dorantes always communicates expectations clearly. We have nothing but good things to say and would recommend to anyone!
Sep 29th, 2022

Poor poor client service. I was notified right before my appointment that I needed to arrive 15 prior to complete paperwork. Had I known that sooner, I would have requested additional time off of work to arrive in time - I was coming from Moxee and I work for a school. I called while on the way and was told that if I didnt make it in time to complete the paperwork, I would not be seen. Proper customer service would have notified me of this DAYS in advance rather than an hour prior. I also waited 2 months for this appointment for naught.
Sep 26th, 2022

I am glad you took the time to respond to my previous comment. However, my issue is not with standard procedure my issue was being notified/texted THE DAY OF the appointment that I needed to arrive 15 mins early. I received many texts confirming my appointment without information that I needed to arrive sooner. Just a simple piece of feedback for you to keep in mind. 24 hour notice wouldve been more appropriate and appreciated. Again, I waited 2 months for the appointment without this information presented sooner. Thank you.
Sep 25th, 2022