Optimum

Will Hess _{on Google}

Mar 28th, 2024

0 stars would be the real answer. Lie about everything and know you cant do much because of the illegal service monopoly in the US.

Ashley Martin _{on Google}

Dec 31st, 2023

I sought out optimum for their internet after being recommended it for its quality. However after a horrific experience with customer service, I have decided to instead choose Star Link. Star Link has gone above and beyond with their customer service and provided me with great quality wi-fi. I can't recommend Star Link enough. And strongly urge against the awful time and poor quality customer service provided by Optimum.

Smyle Girl _{on Google}

Oct 5th, 2023

Women are great who work there

Tara Ferrell _{on Google}

Dec 28th, 2023

One worker. ONE worker. 45 mins later as the couple shes working with were signing up and getting new phone lines so thats fine I understand it takes time but there are 3 other people in here waiting and they were in here before I was. Everyone is aggravated. The worker finally said Shelby will be back shes in a meeting in the back ! Listen that meeting cant be as important as having customers waiting for service. Its an hour before close I will absolutely not come back tomorrow and drive the 35 minutes one way so they better take care of us before they leave. Sadly this has been like this when Ive came in before. (I came in to get a new modem, i still have the old suddenlink box) ps Shelby came in but I heard the back door close so Im gonna say smoke break ! I hate SUDDENLINK, service sucks, customer service is even worse but thats all I can get in my area!