JCPenney

Mar 18th, 2024

Feb 19th, 2024

Jan 28th, 2024

Jan 17th, 2024

Always like shopping here, but didn't have the best experience recently. We were approached by a gentlemen named Alex, I think, about applying for a JC Penney credit card. We declined initially. He was quite pushy about it, and touted that he'd check for an account for both my husband and myself. My husband has a card already, and apparently can't say no, so he agreed. "Alex" then came back and insisted I check for an account and I said sure because he said that we could use a deal of 35% off coupon on my husband's card. So, he has me enter my ssn to check for an account, which of course I don't have, and he tells me to update an account, address, email, the like, and confirm some information. Then it looks like I am going through the ending steps of a credit application. I asked about the credit check and he waves it off and basically says no big deal. It's not a big issue, I have good credit, but he wasn't totally truthful about the process. Either way, I get the 35% off coupon, and I am assured by Alex that I can use the coupon with my husband's card, and that if I don't use my card, the account will close in 30 days? Didn't make sense. We get to the register and try to pay, and I indicate that I would like to use the 35% off coupon with my husband's card, and the cashier let's me know that I cannot use it that way. We have a conversation about what I was told, and he apologizes after speaking with the manager on duty. He apologized again and said that it makes them look bad. All the other staff was nice, and it didn't make them look bad, just the guy that was dishonest to get more credit applications. So, don't let him be pushy, or ask for someone else if you are interested for real in applying for a credit card and Alex approaches you.
Feb 27th, 2024