VL Auto Repair

Very professional. Very pleased with the work and will definitely return. Services: General repairs & maintenance, Brakes
Apr 6th, 2024

Nick was great to work with our schedule and honest about what was needed with great reports to show the health of your vehicle. They worked on our BMW X5 and knowledgeable about BMW. Will keep using!
Apr 4th, 2024

Apr 4th, 2024

Set up an appointment for a walnut blast valve cleaning, price was comparable to other shops who would have used chemical cleaners for the same job. Unfortunately for me this did solve my underlying issue. After some additional diagnosis and a few other things were tried, the VL team was able to diagnose my underlying issue and got me set up for another appointment to rectify. Was able to wander around the shop briefly and look at some of their other in-house project cars and chat with a few of the tech's. Everyone seemed knowledgeable, and something I think is important anyway, they seemed to genuinely like/care about cars. Didn't get a sense of B/S, or a feeling like I was being sold service that I didn't need. Would recommend for euro car service/diagnosis.
Apr 10th, 2024

I had purchased my used vehicle but I don't drive much so I've only put on about 20,000 miles in the last four years. I'm hoping to take a longer trip so I realized I had some issues that were starting to come up and over the course of a few weeks things started to get noticeably worse. I figured I needed to have some attention put toward my vehicle but I haven't really had any mechanical issues that needed attention and didn't have a "regular" mechanic. I do have a Subaru and several years ago I had taken another Subaru to a local dealer thinking that was going to be my best option. It was not, but I've been fortunate that I didn't need to seek additional repair needs. I was a first time customer with VL Auto Repair and only knew about them thru a mailer campaign they had done. (If you get something in the mail, save it for a discount!) I called in on a Monday and they were able to get me in on Wednesday for an inspection. After the inspection they found several issues that I figured they would find and a few issues that I wasn't aware of. Some of those issues were optional but one could have been very dangerous. We went over what should be done and I was lucky that they had the parts in house and were able to get the work done in the same day. They also sent me an email with the things that were recommended but could wait until I returned from my trip. Later that day I realized I had forgotten about an afternoon appointment that I didn't think about because I hadn't expected to be able to have the repairs going right away. My car wasn't going to be ready by then so VL Auto went out of their way to get me to and from my appointment. My car was ready by the end of the day as expected, there were no excuses for additional charges and as a first time customer I felt like someone who had been bringing them a classic car collection for regular daily maintenance and I had spent millions with them for many years. While I've only driven my car maybe a mile now since I picked it up, I have full confidence that my vehicle is ready to go and will get me there safely. One caveat that I consider a bonus, if you are one of the unfortunate few that has dog allergies, please let them know when you call in. I am not and I love dogs but currently don't have one in my life so it gave me great joy to walk in the door and be greeted with the enthusiastic appreciation that only a friendly dog can give. While I was waiting for the final touches on my vehicle I was in my own world of smiles playing with and giving pets to the shop dogs. Oh yeah, and on top of it all, I had a remote starter that I didn't think worked so I went thru this past winter wishing I had been able to get my car warmed up. As it turned out, I just didn't know I should have holding the remote button longer than I thought and because of VL Auto I'll be ready for it next winter! I highly recommend the team at VL Auto Repair for your vehicle maintenance needs and I'm actually looking forward to the next time I need to take my car in.
Apr 9th, 2024