J&P Cleaning LLC

Thank you for providing your feedback on our move-in cleaning service. I'm sorry to hear about your concerns and appreciate the opportunity to address them.I would like to clarify that we did receive your email a week after the initial cleaning, and we took prompt action to address the issues you raised. It's essential for us to maintain transparency, and we applied a generous discount to your bill as a gesture of goodwill.I understand the importance of a thorough move-in cleaning, and I regret any inconvenience caused. We take all customer feedback seriously and continuously strive to improve our services. If there are specific details you'd like to share about your experience, it would be helpful for us to address them directly.I want to assure you that we are committed to providing quality service, and your feedback is crucial in helping us enhance our offerings.Thank you for bringing this to our attention.Sincerely,Elsa Najera

Thank you so much for your kind words! We're thrilled to hear that you're impressed with our services, organization, and team. Your satisfaction is our priority, and it's wonderful to know that you love coming home to a clean space after our visits.We appreciate your recommendation and look forward to continuing to exceed your expectations. If there's ever anything specific you'd like us to focus on or if you have any additional feedback, please feel free to let us know.Thanks again for choosing J&P Cleaning!