Always Beautiful Blooms

Jamie Voster _{on Google}

Jan 8th, 2024

A Heartfelt Gratitude for Best Choice Floral's Compassion and Excellence
I wanted to take a moment to express my sincere gratitude for the exceptional service we received from Best Choice Floral in Hortonville during a difficult time. My mother-in-law recently passed away, and not having experience with planning a funeral, we turned to Best Choice Floral for assistance.
Upon entering the shop, we were met with genuine empathy and professionalism. We inquired about their services for funerals, and the staff assured us that they could assist. We explained that we needed flowers for the open casket and, unsure of what exactly to choose, we sought guidance from the knowledgeable staff.
The young woman at Best Choice Floral not only understood our needs but also showed great sensitivity and care. She recommended a selection of flowers and wisely suggested adding some "filler" to ensure the arrangement wasn't too sparse. To our surprise, she brought out a variety of wildflowers and asked if we liked them. Little did she know, our beloved mother-in-law had a deep affection for wildflowers and often enjoyed them on the nearby biking trail.
A particularly touching aspect of our experience was that Best Choice Floral did not request payment until the flowers were delivered. This gesture, although uncommon, spoke volumes about their commitment to understanding the emotional gravity of the situation.
On the morning of the funeral, when we arrived at the funeral home, we were moved to find that the flowers had already been expertly arranged on the casket. The beauty of the display exceeded our expectations, and it was evident that the arrangement was crafted with great care and attention to detail. It truly captured the essence of what our dear mother-in-law would have loved.
I regret not remembering the name of the kind-hearted individual who assisted us, but her patience and compassion during our time of sorrow did not go unnoticed. The impact of her guidance and the thoughtful selection of wildflowers added a personal touch that meant the world to us.
In conclusion, Best Choice Floral in Hortonville surpassed our expectations with their exceptional service and heartfelt approach to helping us honor our loved one. We are immensely grateful for the beautiful flowers that brought comfort during a challenging time. Thank you for turning a difficult task into a heartfelt and memorable tribute.

Carr Carr _{on Google}

Oct 25th, 2023

Friendly staff and goes above and beyond to help with all your landscaping needs, their store has the most unique items to choose from too. Best Choice is my place to find that perfect gift and my favorite garden center.

Jim kuranda _{on Google}

Oct 24th, 2023

Shop owners are very helpful on tending to my needs of flowers and helping with my landscaping needs I will be back!

Chad Gyrion _{on Google}

Nov 10th, 2023

My mother spent thousands of dollars to have some landscaping done earlier this year. Stephanie refuses to speak with my sister or my mother regarding the poor job they did. This is a copy of the email my sister sent. They have tried several times since to contact them regarding the issues and know one will answer their calls or emails. My next stop is the BBB.
Good morning Stephanie,
I spoke to a woman on the phone this morning about the weeds that are coming up through the fabric in the new landscape project you did for my mom. My husband and I have had landscaping projects done at our house and we understand that weeds will develop in the mulch. However, the weeds that are coming up are growing through the fabric. From what I understand, your team used a sod cutter to remove the layer of grass/weeds but did not use weed killer before putting down fabric. From my experience I think your team did not cut down below the grass/weed roots which is what is normally done. I was told that Charlene said she did not want to use weed killer because of the pets. I spoke to Charlene and she said that she never told anyone not to use weed killer on this project. The only time she mentioned weed killer was when a man on your team was walking around her house with her and she mentioned digging out weeds by hand and he said to use weed killer. She said she didnt like to use it because of her pets. Nobody ever asked her about using weed killer on this project! The weed killer would be under the fabric so it would not have had any effect on her pets.
As I mentioned before, she is so disappointed with how this project ended. For there to be weeds growing through the fabric less than 2 weeks after the job was completed is really unacceptable. It appears that your team did not do the necessary work to prepare the bed correctly. Charlene mentioned that you had the bed prepped in 1 day. Not sure how that was even manageable given the extent of weeds/grass in that area. Ive attached a photo of one area of the weeds/grass coming up. My recommendation is for you to come back to Charlenes in about 3 weeks to see just how many weeds come through the fabric. We would hope that you would then take care of spraying weed killer on the entire bed for her. I know weed killer is the last thing she wants to use on the completed bed but there is no other way to get rid of the weeds growing through the mulch. She should not be responsible for killing these weeds on her own. Also, there is definitely not enough mulch on the bed. Some areas have less than 1 of mulch.
Let me know when is a good day and time for Charlene and me to call you to discuss. She doesnt want to talk to you without me because she is very overwhelmed and upset with this entire project.