Walgreens

Pharmacy Never answers phone calls (on hold for over 50 min still no one can pick up the phone) customer service has something to be desired You may want to start to use a different pharmacy
Mar 18th, 2024

The pharmacy has been making a big turn around this year and it shows. The staff is more knowledgeable and my prescriptions have been ready on time lately. They really do deal with alot so even though things aren't perfect I am giving them a five star to show how much I appreciate their efforts even when it's not easy. Keep up the positiveness everyone! You are doing great!
Jan 31st, 2024

Their customer service at the photo center was great! I printed some signs for my wedding & there was one with just a slight mistake. Kelly was very helpful and was happy to reprint the one sign to make it right! Im very pleased with how they turned out & will definitely continue to print signs/photos from here!
Jan 29th, 2024

I had a HUGE debacle trying to get my husband's insulin from another Walgreen's location and was told by one of their pharmacy techs to "call around to other Walgreen's stores to see if they have what you need". I called this store and was assured that they had the necessary amount in stock and stated that I could pick it up after 10 a.m. the next morning. When I arrived a pharmacy tech casually told me that they DIDN"T have the insulin and was very dismissive when I relayed the interaction I had with the pharmacy tech the previous afternoon. After reminding him that insulin is a "life or death" drug and asking him where I should obtain it, he stated the SAME thing (almost verbatim) as the first pharmacy tech ("you can call around to other Walgreen's stores to see if they have what you need"). When asked if they could check in their system what Walgreen's stores might have the insulin, he said he couldn't do that. I was livid after not experiencing ANY compassion, empathy or even basic customer service. The whole time this conversation was taking place the pharmacist was within earshot and refused to interact with me or even raise his head from what he was doing. After over 20 years of having Walgreen's as our health partners for pharmacy services as well as other business interactions, our family has switched to another pharmacy and couldn't be happier to be treated like human beings and with superior customer service with every interaction.
Jan 22nd, 2024

Dec 31st, 2023