Monarch Salon
-
1715 Thierer Rd
Madison, WI 53704 - 608-242-8880
Hours
Chamber Rating
-
Grace Christine
Ive been going to Monarch for about 10 years now and I absolutely love the team and welcoming environment. I get haircut and full color with Jessie and she is a dream and slays it every time
Nov 21st, 2023 -
Natalya Sauer
Nov 1st, 2023 -
C Thompson
Love my wax, thank you Grace you are absolutely amazing!
Oct 30th, 2023 -
Rose Bongiovani
I have been going to Monarch Salon for years. From the receptionists to all the stylists, they're kind, fun & professional. My stylist Jada has the gift of being an amazing hair stylist. From cuts to color & highlights. She listens to what I want her to do. Then does it When I first started with Jada, my hair was damaged & dull. Thanks to her, my hair is the healthiest its ever been. Monarch offers wonderful & affordable products to keep my hair healthy & have a beautiful shine. They're stuck with me.
Oct 28th, 2023 -
Kelsie
I was booked for a lash lift and tint, but had a conflict arise that I could not reschedule. I called 1 hour and 15 minutes before the appointment and asked to reschedule for another time. The cancelation policy is 1 hour before the appointment start time (as I was told was their policy by the person on the other end of the line). When I said it was outside of the 1 hour window, they just told me, "well, yeah, we're still gonna have to charge you the full cost, because it's close to the window". What's the point of telling me I had an hour before the appointment to cancel if you aren't going to follow the policy you informed me of and proceed to charge me just because you feel like it? As I looked on their booking site, it says that within 24 hours, a cancelation or reschedule should be a 50% charge, and a no show is a 100% charge. I gave notice and had the intent to reschedule. I'd've understandably paid the cancellation fee and rescheduled had they followed their own policies, as I was not a no show. I understand the artists need to be compensated for their time, but sometimes life happens, and I did the best I could. They did not. I was disappointed to say the least, as this place had good reviews, but I most certainly will not be giving this place another try if this is how they try to conduct their business and take people's money dishonestly.
Dec 10th, 2023
Contact Info
- 608-242-8880
Questions & Answers
Q What is the phone number for Monarch Salon?
A The phone number for Monarch Salon is: 608-242-8880.
Q Where is Monarch Salon located?
A Monarch Salon is located at 1715 Thierer Rd, Madison, WI 53704
Q What is the internet address for Monarch Salon?
A The website (URL) for Monarch Salon is: https://www.monarchsalonmadison.com/
Q What days are Monarch Salon open?
A Monarch Salon is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Q How is Monarch Salon rated?
A Monarch Salon has a 4.6 Star Rating from 65 reviewers.
Hours
Related Categories
Ratings and Reviews
Monarch Salon
Overall Rating
Overall Rating
( 65 Reviews )Grace Christine on Google
Ive been going to Monarch for about 10 years now and I absolutely love the team and welcoming environment. I get haircut and full color with Jessie and she is a dream and slays it every time
Natalya Sauer on Google
C Thompson on Google
Love my wax, thank you Grace you are absolutely amazing!
Rose Bongiovani on Google
I have been going to Monarch Salon for years. From the receptionists to all the stylists, they're kind, fun & professional. My stylist Jada has the gift of being an amazing hair stylist. From cuts to color & highlights. She listens to what I want her to do. Then does it When I first started with Jada, my hair was damaged & dull. Thanks to her, my hair is the healthiest its ever been. Monarch offers wonderful & affordable products to keep my hair healthy & have a beautiful shine.
They're stuck with me.
Kelsie on Google
I was booked for a lash lift and tint, but had a conflict arise that I could not reschedule. I called 1 hour and 15 minutes before the appointment and asked to reschedule for another time. The cancelation policy is 1 hour before the appointment start time (as I was told was their policy by the person on the other end of the line). When I said it was outside of the 1 hour window, they just told me, "well, yeah, we're still gonna have to charge you the full cost, because it's close to the window". What's the point of telling me I had an hour before the appointment to cancel if you aren't going to follow the policy you informed me of and proceed to charge me just because you feel like it? As I looked on their booking site, it says that within 24 hours, a cancelation or reschedule should be a 50% charge, and a no show is a 100% charge. I gave notice and had the intent to reschedule. I'd've understandably paid the cancellation fee and rescheduled had they followed their own policies, as I was not a no show. I understand the artists need to be compensated for their time, but sometimes life happens, and I did the best I could. They did not. I was disappointed to say the least, as this place had good reviews, but I most certainly will not be giving this place another try if this is how they try to conduct their business and take people's money dishonestly.
Overall Rating
Overall Rating
( 65 Reviews )Write a Review
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