Security Self Storage, LP

Jeff DeCora _{on Google}

Mar 19th, 2024

Frank did a great job of helping us find our spot. He was polite and knowledgeable. I would definitely recommend Security Self Storage and Frank to anyone needing storage in Madison.

Patti Whittaker _{on Google}

Jan 8th, 2024

Security Self Storage representative Frank Rybacki was very easy to work with. He gave me a tour of the climate controlled new units, which were very nice. I give this storage facility five stars based on the units and based on the excellent customer service!

Stephanie McCabe _{on Google}

Jan 6th, 2024

We are from out of town and needed some help with a cross-country and college move at the same time. Bill and Frank were fabulous - not to mention extremely entertaining. The space was a reasonable price and available when we needed it most! Would highly recommend and would do business with again.

Tristan Hughes _{on Google}

Nov 17th, 2023

was having some issues moving my car in my unit and one of the employees (frank) at the facility went above and beyond to show great service and help me get everything taken care of and put away for the winter. thanks again Frank, youre the man!

Taz Blum _{on Google}

Mar 19th, 2024

Got a climate contol unit at their climate control facility close by. Price was definitely good for a climate control unit of that size for the area, but their climate control also does not include humidity of the units, just the temperature.
Some Pros:
Price, temperature control, gates, locks offered for small fee at office, keypads, cameras, dollies and carts inside to help you move things, and Frank. Frank was great, very helpful, always answered the phone or called me back quickly and got me set up with the unit on short notice. If I was rating only Frank's service this would be a 5 star review.
Cons:
Lack of humidity control if you need it.
4 stars because my unit has a large amount of dead bugs and beetles (also possibly one single dead roach? All dead so I left it alone and didn't get closer to make sure, many were just boxelders or rolypolies though, I'm not worried about those) of various sizes and types in the edges inside my unit for some reason. I didn't see the same in other empty units of the same facility, so maybe I just got unlucky, but I wish I had looked closer and seen them before I agreed to rent that specific unit as not knowing what some of the bugs were makes me nervous to put things near the edge of the unit. My advice is check the bottom sides and corners of your unit, especially with a flashlight if it is dim when you go in. Once again I did not see this bug issue in any of the other few open units I checked in the same section of the facility I was in so I don't think this is a facility wide issue, possibly just something left from the last renters or general outdoor bugs that couldn't be easily sweeped out because my unit has a sort of "gutter" around the edge.
I already moved my stuff in and cleaned some bugs up before I thought of taking photos, so they aren't the best quality as I couldn't get up close for some of the pics and needed to use flash, but here is what a few spaces in the unit had around the edge. A lot are just boxelders or rolypolies, and there was a friendly daddy long leg which are all fine and not a big deal, but there were a few others I didn't recognize and one that looked like a dead roach, but I was not sure as I didn't get close enough to confirm or deny, a couple big ones that I couldn't place, possibly just half decomposed big black crickets but not sure. Boxeleders, Roly polys, daddy long legs, even crickets are not an issue for me, its the possible roach that concerned me and that there were so many dead bugs in there that hasnt been cleaned out. At least they were all dead.
It seems like the "gutter" area around the edge of my unit is what is trapping stuff in there, most other units I saw did not have this "gutter" and were clean so I think it was probably an issue with not being able to sweep it out, I wish they had cleaned that area out better before renting it to me though. A quick swipe with a vacuum would've done the job.
Either way Frank was great, the price was good, and the rest of the facility seemed fine so don't let this stop you from checking it out, they were all dead at least, just look in your unit closely first. I'm sure if Frank or I had noticed he would've cleaned it or offered me a different one, he was very kind.