Hampton Inn & Suites Marshfield

Apr 7th, 2024

Apr 3rd, 2024

Mar 30th, 2024

Mar 6th, 2024

Handicap accessible room is the only room that has a proper tub and shower, the adjoining rooms shower only has half a shower door so guests freeze while showering. Bed is hard as a rock. Cleaning staff is less than part time and while present only do half their job. We have been here 3 days amd trash has built up in piles next to the ice machine, food spilling out all over the floor, maids ignore it and do not take it out. I filed complaints with front desk.... 1. Trash, health dept would have a field day writing citations 2. Breakfast buffet "hot foods" were served not even luke warm... food service inspectors would definately cite the hotel and close down the kitchen! 3. We tried to heat up our breakfast in our in room microwave and it stunk like someone just smoked a pack of cigarettes. I complained to front desk and was told I dont think I can swap that out we do not have a replacement..... this from the same male clerk who when asked for a spare/folding chair stated no we do not have any (100 ft from a comference room full of chairs!!!) This place may have BY Hilton in the name but it is definately NOT living up to Hilton standards!!! For being a newer hotel I expected much better. I am extremely disappointed!!! - guests of room 314 w adjoining guests in room 312 and guests in rm 309 (who has to be mobed out of 311 due to TV not working and they could not replace that either.) SMH
Mar 21st, 2024