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Great people to work with in Marshfield Wi
Dec 6th, 2020

We had originally financed our home purchase with Waterstone which went great! Jordan now contacted us to refinance our home which also was stress free! Great company!!
Oct 26th, 2020

Very stressful and poor experience. I recommend exhausting all other options before using this mortgage company. Jordan and Jessica apparently do not communicate. We would send in all documents that were requested by one of them and receive an email the next day from the other asking for the same information. Financial documents were lost and needed to be resubmitted multiple times. We were pre-approved after disclosing all of our financials and the team managed to miss a CAIVRS score that required us to pay off my wife's student loans in full. This came after we had an accepted offer and had paid our ernest money. Our closing was pushed back multiple times at which point Jordan suggested an arbitrary date for closing but never communicated it to anyone until 5 days before our scheduled move. And only after I happened to say something about the closing time and location in conversation. We moved across the state and lived with my parents with all of our belongings in a moving truck for an additional week while the only saving grace for this company, Debbie, sorted out the mess. Jordan and Jessica had stopped communicating weeks prior to closing. Since our move I have talked with others going through awful home buying experiences. I asked who they were using and, to no surprise, they answered Waterstone Mortgage Experts Team Leonhard. Waterstone has multiple locations so I can not speak to the company as a whole, but I would recommend avoiding Mortgage Experts Team Leonhard.
Oct 2nd, 2020

Sep 8th, 2020

House shopping was already scary and stressful. They made it so much easier and stress free. 100% recommend.
Jun 11th, 2020