LaRowe Gerlach LLP

Called 9 months ago to get set up with a lawyer through LaRowe Gerlach. Just for standard business paperwork and whatnot. I was directed to Max and had a phone call with him, where he said hed work with us. I sent over the documents he requested and then proceeded to wait for a reply. Over the next few months I called in several times, figuring he had simply been busy, but always spoke to a secretary who said he would call me. He never did. I eventually asked if he was not interested in having us as a client and was assured he was. Finally I called asking to get linked up with a different partner and the secretary refused to direct me to another partner. Saying Max would call me. It has been over 9 months and I have still only heard from max the one time. I wish I could speak on behalf of any other partner, but apparently the firm as a whole wont let you switch once someone has dibs on you, even if they dont actually intend on doing any work with you. Mostly frustrated that they wouldnt just say we are not interested and instead proceeded to waste my time. Very unprofessional.
Feb 18th, 2023

Theres no any notification or warnings when the attorney is no longer work with the firm. The attorney did a good job who the representation and we appreciated that. The office manager is very understanding, the others not so much. One of them even sending us a threat. Unethical.
Feb 15th, 2023

The attorney who represented us is no longer work with this firm. The office manager is very kind and understanding. Others, not so much.
Jan 11th, 2023

Very unethical. Not very pleased when I heard that they do send a threat to their former client just because the client hasnt paid off the outstanding balance, while the client currently has been slowly and constant paying it down.
Oct 21st, 2022

I contacted LaRowe Gerlach LLP regarding a legal matter that I wanted to ask them to represent me on. The operator transferred me to Mr. Joseph Heslers voicemail , as he would be the most qualified attorney at the firm in that matter. After I left him a detailed message, a few minutes later he calls me back and started treating me like I am some sort of a spam caller. He was very rude and asked me how did I get his number and why did I call him. After I briefly explained that I left him a voicemail and I had called the office to seek representation in a legal matter, he said that he no longer accepts new clients and hung up on me. Of course this surprised and shocked me at the same time to why an attorney would do that to a potential client. I called the office again to talk to the operator. After I told her what happened, her answer was: Well, you might as well keep looking around. So there is my experience with this firm. Ive had contact with some other law firms and attorneys in the past, but nobody had treated me and talked to me like these guys did. So do yourself a favor and keep looking around. They are not worth your time or your money.
Sep 16th, 2022