Papa Murphy's | Take 'N' Bake Pizza

My last 3 pizzas were horrible! They never have enough sauce! A frozen Romas has more flavor. Don't understand what happened except there cheating out completely
Mar 2nd, 2024

I have been coming to the river falls papa Murphy's since it opened every Tuesday and alway was greeted with the best customer service and fast turn around for getting my pizza 15 min or less. The last 4 weeks have been far from that! They haven't been greeting people as soon as they walk in like they use to and many times I have been waiting 3-5 minutes before they even acknowledge I'm standing there. They also haven't been taking names any more when you order and there have been 2 times I've seen where there has been confusion due to that. There has only been 2 people working and they have been telling people wait times for pizza is about an hour and i have seen numorous people walk out due to that but wait times have been about a half an hour when I have been told an hour. Very dissapointed with their organization as well tonight as I saw 2 people who placed their order after myself walk out with their pizza before me. Stopping to pick up a pizza was always a highlight to my week but now I am almost dreading walking in there. I am not sure if they changed ownership but I hope they change things around soon.
Mar 8th, 2024

Been coming here for years! Last few times it's been chaotic and the service has been on a downturn.
Feb 27th, 2024

Feb 21st, 2024

Just placed an online order and they messed up. When we came back in to get a replacement, they argued that it was our fault. We should have gone to Hudson, they would have gotten it right and it would have taken less time even with the driving. They used to be fine, but not anymore.
Feb 9th, 2024