Dunkin'

Apr 3rd, 2024

They were out of two of the three things I ordered. Since I ordered ahead they gave me awful substitutions. The donut was stale. The gas station down the road has fresher donuts. The Munchkins were supposed to be on a skewer. That was the whole point of me getting them. The substitution Munchkins were just thrown in the bottom of a bag. It was a wasted trip. I'm tired of the bait and switch that seems to happen a lot at this location when I order in the app. They should have a way to tell me they are out of things before I get there.
Mar 30th, 2024

Mar 25th, 2024

Disappointing. I ordered a bagel with cream cheese today and only realized until later that there was no cream cheese on it or in the bag. The price difference between a bagel and bagel with cream cheese is $1.70. I don't want to come back if I'm being charged for something I'm not getting. Usually their coffee is ok, but about three weeks ago I got a coffee in the evening and it tasted burnt like it had been sitting out all day. It was not drinkable.
Mar 24th, 2024

The rush make your drinks, the female that worked this morning 3/20/24 is rude as heck she shouted at me to take my drink in a hurry up fashion as I was putting my money away. And then slammed the window. Then as I continued to put my money away she opens the window and said is there a problem!? Like no Im just putting my money away. There was no one behind me in line. I have given this Dunkin chance after chance because at one time I loved Dunkin.. about 6 months ago the served me drinks for 3 days in a row, two of which the first days I said the lattes didnt taste right. They kept acting as if I was crazy and they were doing everything the same. On the 3rd day an employee told me their espresso machine had been broken for a week and they were brewing espresso In a coffee maker. I came back with the three days worth of receipts, the info had been told, asked for a refund due to the deceit and they refused and said Dunkin doesnt do refunds. I called corporate and they said they would follow up with the store and get back to me. Thats as far as it went. I tried them again today and the coffee seems better but the service was HORRIBLE!! There is Starbucks in target, Einstein bagel, McDonalds would even be better than this place!
Mar 16th, 2024