Abby Windows & Exteriors

DO NOT GO WITH THIS COMPANY!! We signed back in October to have our roof replaced. The roofing company came out quickly and was done in two days. A younger lady wanted me to sign the work off on a work of completion even though the roof was done, the gutters, fascia, and soffit were NOT done. I was told another company will be coming out that day. Never happened. We thought maybe the next week, but no one came out. Then my husband got a phone call for payment, but the work wasn't done. We were given the run around, told to call all these people and had MULTIPLE broken promises of "being on the schedule next week" or "we're next on the list." The roof was done on October 20th. It is now November 28th and they STILL have not been out to complete the job! It's nothing but a hassle and completely unprofessional! We're done trying to contact them and given the run around. It's a complete fraud!!!
Nov 26th, 2023

Nate and Nate were awesome and we signed for nine windows. Thanks, guys! We will recommend Abby Windows.
Nov 26th, 2023

I will never do business with them again. Felt taken advantage of, and did not do as I asked. I insisted on replacement and asked for the quote in that way. A total roof replacement, we ignored for too long and I knew it was not many pieces of plywood needed to be replaced.However their sales rep convinced me it wasn't necessary. Told me only 3 pieces needed to be replaced and the rest looked fine and said it was just water. Well, they told me total cost and confirmed about the plywood. Well, guess what? They needed to replace additional piece of plywood and told me it was an extra $1,200 on the day before Thanksgiving and requested a check and needed to sign a new before they would continue any work. I felt betrayed and taken advantage of. I knew this was going to happen the extra costs. I wish he would have given me the higher price first. I went with Abby as it's women owned, and being a women household I was hoping to be treated with treated with respect and was hoping for the exact opposite of what happened. I hope the folks doing the hard work on roof earn a living wage. I am not into reviews, but I said a contract stating I needed to complete a review. Just wanted to follow through so I dont get charged any extra fees. Sorry but a 2 car garage shouldnt cost nearly $10,000.
Nov 25th, 2023

My roof was replaced quickly and efficiently and it was a top priority for the company to get it done before a cold snap. I appreciate that they worked with our budget and needs while not sacrificing quality or workmanship. The project manager did such a great job of estimating material that there was only a bucket of nails and few shingles left to be picked up. The PM also did a great job of managing communications and answering any questions I had quickly. And although they could have waited until Monday, the installer came on the weekend to make sure everything was wrapped up.
Nov 24th, 2023

Had a great experience with our salesman Greg Silvers. He's was extremely knowledgeable and professional. He made the whole process easy and enjoyable
Nov 21st, 2023