The Equitable Bank
-
7400 W Oklahoma Ave
West Allis, WI 53219 - 414-327-1200
Hours
Chamber Rating
-
Sue Swittel
Feb 24th, 2024 -
Its Me
Verbal harrassment and verbal threatening of employees in front of customers by the manager at the west allis branch on a regular basis. Management here is disgusting.
Jan 9th, 2024 -
Nancy Kantak
Aug 14th, 2021 -
Al Baker
This is a little embarrassing for me to admit, but I've had my account with this bank since the early 80s. It hasn't been my primary account for several years now, but I kept it open for a few reasons. If I had extra cash I would drop it in there as "fun money", and my parents had their accounts there. After my dad passed away I thought it would be easier in the unfortunate event that I was to lose my mom as well. No more. After nearly 40 years of being a loyal customer to their terrible customer service, I will be closing my account with them. My "fun money" account has just been sitting idle with about 8 bucks in it after I moved out of the area, and with the crazy year that 2020 was there wasn't really any extra to put in there. Well, without warning, last week they decided to hit me with a mysterious "Service charge" of $10. They purposely overdrafted my account, and promptly started charging me $5 a day in overdraft fees. I made 2 separate bank transfers trying to keep up with their fees. I have lost $50 trying to keep my $8 account current, that THEY overdrafted with a surprise fee. No email, no phone call, just a piece of snail mail letting me know I was overdrawn well after the fact. I assume that even though they've stolen fifty bucks from me, it isn't actually criminal. Heck, it was probably in the fine print when I signed the contract as a 13 year old kid with a paper route. But it sure as hell is unethical. And the icing on the cake of nearly 40 years of bad experiences and pathetic customer service. Good riddance. Edited March 26th 2021 In response to the Equitable Bank's reply to this review I sent and email (as I had already called their office with NO assistance). I never got any response. This is a terribly mismanaged and unprofessional institution that I highly recommend avoiding at all costs.
Jul 2nd, 2020 -
Rik Stardy
Now there lobby is closed so I have to wait in line longer at the window.
May 31st, 2020
Contact Info
- 414-327-1200
- (414) 327-6263
- [email protected]
Products
- COMMERCIAL LOANS
- MORTGAGES
- SAVINGS ACCOUNTS
Questions & Answers
Q What is the phone number for The Equitable Bank?
A The phone number for The Equitable Bank is: 414-327-1200.
Q Where is The Equitable Bank located?
A The Equitable Bank is located at 7400 W Oklahoma Ave, West Allis, WI 53219
Q What is the internet address for The Equitable Bank?
A The website (URL) for The Equitable Bank is: https://www.theequitablebank.com/
Q How big is The Equitable Bank?
A The Equitable Bank employs approximately 11-20 people.
Q Is there a key contact at The Equitable Bank?
A You can contact Pat Scheeler at 414-327-1200.
Q What days are The Equitable Bank open?
A The Equitable Bank is open:
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Q How is The Equitable Bank rated?
A The Equitable Bank has a 2.6 Star Rating from 9 reviewers.
Hours
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Ratings and Reviews
The Equitable Bank
Overall Rating
Overall Rating
( 9 Reviews )Sue Swittel on Google
Its Me on Google
Verbal harrassment and verbal threatening of employees in front of customers by the manager at the west allis branch on a regular basis. Management here is disgusting.
Nancy Kantak on Google
Al Baker on Google
This is a little embarrassing for me to admit, but I've had my account with this bank since the early 80s. It hasn't been my primary account for several years now, but I kept it open for a few reasons. If I had extra cash I would drop it in there as "fun money", and my parents had their accounts there. After my dad passed away I thought it would be easier in the unfortunate event that I was to lose my mom as well.
No more. After nearly 40 years of being a loyal customer to their terrible customer service, I will be closing my account with them.
My "fun money" account has just been sitting idle with about 8 bucks in it after I moved out of the area, and with the crazy year that 2020 was there wasn't really any extra to put in there.
Well, without warning, last week they decided to hit me with a mysterious "Service charge" of $10. They purposely overdrafted my account, and promptly started charging me $5 a day in overdraft fees. I made 2 separate bank transfers trying to keep up with their fees.
I have lost $50 trying to keep my $8 account current, that THEY overdrafted with a surprise fee. No email, no phone call, just a piece of snail mail letting me know I was overdrawn well after the fact.
I assume that even though they've stolen fifty bucks from me, it isn't actually criminal. Heck, it was probably in the fine print when I signed the contract as a 13 year old kid with a paper route. But it sure as hell is unethical. And the icing on the cake of nearly 40 years of bad experiences and pathetic customer service.
Good riddance.
Edited March 26th 2021
In response to the Equitable Bank's reply to this review I sent and email (as I had already called their office with NO assistance). I never got any response. This is a terribly mismanaged and unprofessional institution that I highly recommend avoiding at all costs.
Rik Stardy on Google
Now there lobby is closed so I have to wait in line longer at the window.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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