Shamrock Accounting Service, Inc.

These people at shamrock, should be called suck rocks. Because they suck at accounting and suck at customer service. They filed my taxes wrong for three years in a row when I asked for my copies of what they did they magically did not have them. They will mess up on anything you give them and not give a care. They are liars and know it all. But all they know how to do is lie and mess up your taxes.
Jul 20th, 2023

First of all, I would like to state some of these reviews must have started their own day off in a bad mood. I took a chance on them based off the reviews.... and my ignorance of tax knowledge. I experienced nothing other than professional, knowledgeable, helpful employees. At the same time keeping a home town family owned feeling about the place. I will be coming back here, and I will recommend them to any one who needs help on taxes.
Nov 30th, 2022

No communication, refund was thousands below what it should've been, charged half of tax prep fee to recover my documents. absolute worst experience with any business in the industry.
Sep 30th, 2022

Turned my taxes in on April 1st not allowed in office due to Covid exposure in the office. They were not completed and filed until October 15th at 8pm.
Apr 7th, 2022

I had my 2019 taxes done at Shamrock, and signed their form for e-filing. I sent the IRS a check for the amount owed. In 2021, I received a letter from the IRS saying they had my money but had no idea what to do with it since I had not filed a return. I visited Shamrock and was told they would take care of it. Later that year, another letter from the IRS, same situation. I again contacted Shamrock, same answer. In 2023, after one more letter from the IRS. I made copies of Shamrocks tax forms and my relevant documents and mailed them to the IRS. Later that year, a letter from the IRS indicating that I now owed $505 for a late filing fee. I reconnected Shamrock and was told they would straighten it all out. Never heard a word from them. Today, 18 December 2023, I received a letter from the IRS saying they have turned my case over to a private collection agency. Shamrock is the worst!
Dec 27th, 2023