Scooter's Coffee

The girl that was working wasnt very friendly and did not follow directions of my order well (ie, asked for no whip and got whip anyway). She also wasnt aware that this Scooters location is on the Visit Casper app and is apart of the Sips and Sweets experience where theres a promo for $2 off any drink. She basically said we went ahead and applied it for you, but we recommend you figure out whats going on with that. Its hilarious that I got told I needed to figure out whats going on with it, when she had no clue about it all there is to do is hit the check in button and it goes off GPS (which is in the apps directions), so not sure what else I can do as a customer to coach someone elses employee on that. Im taking this as a training issue that management hasnt coached on at all, but still it overall was a weird experience. The coffee was pretty good though; but to be honest, I dont think its enough for me to be back especially with how many other coffee joints are in town that have better service and are aware of their promo offerings.
Jan 2nd, 2024

The only words to say are: Im sorry we made a mistake and wed be glad to fix it for you. We used to enjoy going to Scooters!
Dec 20th, 2023

Ordered a latte got a ice coffee didn't want that also almost 7 bucks for something that I didn't even order
Nov 5th, 2023

First time getting Scooters, I got an iced turtle latte. It was great and the two girls working were so nice! They recommended drinks for me and explained different drink offerings on the menu.
Oct 11th, 2023

I always get a hot chocolate here and sometimes it's a hit-or-miss. But today was awful. The lady even asked if I wanted it to be extra hot and I said yes when I got it, I could already tell it was cold. Taking a sip if I wanted to I couldve drank the cup down like water. Almost 5 dollars for hot coco but expect it to be just cold.
Sep 29th, 2023