Blue Cross & Blue Shield of WY

Mark Schumacher _{on Google}

Apr 27th, 2023

Jerry knew the policy and was very helpful

Sandra Mcgee _{on Google}

Nov 20th, 2021

Friendly staff. Nick depke was very helpful an got me hook up with great insurance. Thank you nick.

Lulu Jones _{on Google}

Feb 11th, 2024

This company was rude, and lacked the common decency customer service requires. My sister called the insurance company for a question on their coverage. The insurance company had covered her daughter's visits to the nutritionist but not hers. My sister called to ask why. The customers service lady told her that tge reason she doesn't get coverage on the nutritionist was because she was "morbidly obese". The customers service gal actually said that over the phone. And not with any kindness or decency. She was rude and short with us. Then the customer service lady told my sister that if she wanted weight loss surgery that they would cover that, but not the nutritionist. My family has known multiple people who have gotten weight loss surgery and it has resulted in more health problems. The crazy thing about this is that my niece goes to the same nutritionist as her mother, gets it covered by insurance, and is only 43 pounds lighter. The customers service was terrible, and when we asked more questions on what they would cover the lady said, "well because you are so obese..... uh. Not a lot. But weight loss surgery would be covered for you.". I have never had this rude, offensive, and terrible service in my life. Common decency is a must and this company needs to teach their employees better.

Arlen Melzer _{on Google}

Jun 9th, 2021

Kim was awesome