National Car Rental

Mar 20th, 2022

Had an awful experience with National at Jackson Hole. Our country has moved to digital licenses and I showed that as well as my old physical license but neither was good enough. I showed the manager - who was extremely rude and smug - the government website plus as a past customer all my data was in their system. So travelling across the world and told no car and to follow US rules as if youre only a US company. An awful experience. I walked down to Avis who happily rented to me for two weeks. These are the moments when you say no way, no next time.
Mar 14th, 2022

I wanted to warn others of Nationals misleading, poor, and possibly deceptive wording on contracts when renting vehicles. I reserved a vehicle at LAS with a return to this office. The total distance is 718 miles. My contract stated I would be charged for EXCESS miles. No mention of how many miles per day or what is considered EXCESS. Well National charged me for EVERY mile I drove! I emailed several times asking where it states I would be charged for EVERY mile and all they stated was no mileage was included. I will be choosing other rental car companies in the future.
Dec 24th, 2021

Nov 6th, 2021

Oct 28th, 2021