Amangani

Lugo y exclusividad
Oct 18th, 2021

Oct 10th, 2021

Went for lunch at the restaurant. Terrible! I ordered the chicken, bacon, avocado sandwich. Worst lunch ever. All bread and very little else. Huge disappointment
Sep 22nd, 2021

Sep 5th, 2021

We were treated extremely poorly by the restaurant hostess on our visit to Amangani. We were not staying there, but the restaurant website clearly states that non-guests are welcome to dine there, subject to availability. The hostess was rude from the moment I walked up to her and asked if we'd be able to dine there either that day or sometime in the next few days. She flatly told me that they don't allow non-guests to dine there. I still asked if she could check with her manager as I had been told differently. She reluctantly called her manager, spoke with her for less than 15 seconds, hung up, and told me they couldn't do anything for us. I asked again if they might have ANY availability in the upcoming week, and at that point, she refused to even call her manager or check the system, but just told us again, rudely, that non-guests could not dine there, despite their own policy. I was so upset but walked away, then later decided to email the restaurant to see if it was true that every single dining slot was booked up for the rest of the week, or if this was just the hostess refusing to help us. Someone else in the restaurant emailed me back within 30 minutes saying I could dine with them for lunch tomorrow or the following day. Is this how someone at a luxury hotel restaurant should treat people? Are non-guests to be treated less than? It was extremely disappointing and I hope Amangani will do a better job of communicating their policies to their restaurant staff.
Oct 16th, 2021