Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

4.6 - (383 reviews)
335
9
7
7
25
Read Our 383 Reviews

Chamber Rating

4.6 - (383 reviews)
335
9
7
7
25
  • Zaire Montieth

    Ive been going to Koi for years and each time my experience gets better! Im biracial with curly hair and finding the right salon has not always been easy but I can always call this place home. No matter the hairstyle or the color Matthew works his magic and gets the job done!
    Apr 1st, 2024

  • beauty

    DO NOT RECOMMEND! I called ahead of time hoping to get my hair done and they were able to squeeze me in, which is nice but i was NOT ready to hear the response they gave me once they saw my hair. I had Becca and right away as soon as i said i wanted a pixie cut she immediately did not want to do it and she said it was because of the texture of my hair!!! That is tremendously offensive!! I am a mixed woman so to hear its the texture is highly offensive and hurtful! I will NOT be coming back to this place espcially since they have a problem with mixed people and diffrent hair ( even though its hair and i feel as if your a stylist ....you should be able to do ANYONES hair! Thats just sad!!!
    Mar 28th, 2024

  • Kristine Bradley

    Sarah (AKA "Ministylist") did amazing work on my blonde. Without asking, she thoughtfully explained her techniques including how and why she used specific products. This was my first experience at Koi and I plan to be a repeat client of hers for as long as possible. Highly recommend!
    Mar 27th, 2024

  • Maribel Parra

    I love this place it's so beautiful and clean. Everyone here is really friendly. My hair stylist is Victoria I love her work!!!! She's amazing! I highly recommend this salon
    Mar 26th, 2024

  • Alejandra Sulbaran

    Beautiful salon and great attention
    Mar 24th, 2024

Read Our 383 Reviews

About
Koi Salon

Koi Salon is located at 1133 Gum Branch Rd #500 in Jacksonville, North Carolina 28540. Koi Salon can be contacted via phone at 910-353-3244 for pricing, hours and directions.

Contact Info

  •   910-353-3244

Questions & Answers

Q What is the phone number for Koi Salon?

A The phone number for Koi Salon is: 910-353-3244.


Q Where is Koi Salon located?

A Koi Salon is located at 1133 Gum Branch Rd #500, Jacksonville, NC 28540


Q What is the internet address for Koi Salon?

A The website (URL) for Koi Salon is: http://www.koihair.com/


Q What days are Koi Salon open?

A Koi Salon is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 10:00 AM - 4:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Koi Salon rated?

A Koi Salon has a 4.6 Star Rating from 383 reviewers.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Koi Salon

Overall Rating

Overall Rating
( 383 Reviews )
335
9
7
7
25
Write a Review

Zaire Montieth on Google

image Ive been going to Koi for years and each time my experience gets better! Im biracial with curly hair and finding the right salon has not always been easy but I can always call this place home. No matter the hairstyle or the color Matthew works his magic and gets the job done!


beauty on Google

image DO NOT RECOMMEND! I called ahead of time hoping to get my hair done and they were able to squeeze me in, which is nice but i was NOT ready to hear the response they gave me once they saw my hair. I had Becca and right away as soon as i said i wanted a pixie cut she immediately did not want to do it and she said it was because of the texture of my hair!!! That is tremendously offensive!! I am a mixed woman so to hear its the texture is highly offensive and hurtful! I will NOT be coming back to this place espcially since they have a problem with mixed people and diffrent hair ( even though its hair and i feel as if your a stylist ....you should be able to do ANYONES hair! Thats just sad!!!

Business Response on Google Apr 2nd, 2024
Hi Mrs. Dulko,First off we want to sincerely apologize if we in any way made you feel uncomfortable or offended. Hearing this hurts as this is NEVER our intention for anyone to be made to feel this way. We actually have multiple stylists who work for us who are of different races and ethnicities and we pride ourselves on being an inclusive salon for everyone. Unfortunately, Becca is just not comfortable with pixie cuts in general and we were trying to get you with a stylist who would be able to deliver the quality cut and style that you deserved. If it came across as a texture thing, then that was a mistake on us and again, we apologize for that. We are also going to move forward with some continuing education classes for our stylists to ensure that this does not happen again. If you do ever decide to give us another chance, or feel the need to discuss this further please reach out to Matthew or Jonathan. We cannot apologize enough for this.

Kristine Bradley on Google

image Sarah (AKA "Ministylist") did amazing work on my blonde. Without asking, she thoughtfully explained her techniques including how and why she used specific products. This was my first experience at Koi and I plan to be a repeat client of hers for as long as possible. Highly recommend!


Maribel Parra on Google

image I love this place it's so beautiful and clean. Everyone here is really friendly. My hair stylist is Victoria I love her work!!!! She's amazing! I highly recommend this salon


Alejandra Sulbaran on Google

image Beautiful salon and great attention


Load More Reviews

Overall Rating

Overall Rating
( 383 Reviews )
335
9
7
7
25

Write a Review

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