Pathways Home Health and Hospice of Sunnyvale

Nancy Tromblee _{on Google}

Oct 11th, 2023

I had a good session with Liane and felt very comfortable sharing details of my grieving experience.

Donna Iwagaki _{on Google}

Jun 3rd, 2023

Michaela is an absolutely charming Case Manager. She radiates such grace with her extremely professional assessment of our elder. Thank you for coming on a weekend and enlightening our home.

Michelle Stuart _{on Google}

Feb 18th, 2023

Pathways has been very helpful to my father and myself. We started out with hospice and transferred to palliative care. The nurses are informed. They come to the house to do bloodwork, which is great so I dont have to take my Dad to the lab. We have had several nurses come and they have all been wonderful and my Dad can be difficult at times because he has dementia. Thank you, Pathways for all of your help!!

Irena H _{on Google}

Jul 21st, 2022

Garbage company. No one answers their phones. No call backs. Scheduling was horrible and their original intake appointment was a no show.
I have made multiple attempts to pay a bill and rather than calling me back to figure out how to pay this bill they sent me to collections with no warning. Their billing department also billed me months after the services had been rendered, extremely delayed processing.

Michele Gonzalez _{on Google}

Jul 7th, 2022

After recovering from a tragic stillborn I was ready to start looking for a job after healing for over a year. I had a really bad interview experience with the manager Jeannine Robert and two other employees. The manager stopped the interview and told me that I wasnt qualified for the job. I told her that the job that I applied said it required a HS diploma only. I had a two year college degree and had experience with dealing with hospice care before. She didnt say anything and told me that the interview is done. I was really hurt and angry. After the interview I emailed the company and told them what had happened. I told them about my loss and how I was referred at Pathways from my friends mother that worked there. I got a call back from the HR manager to let me know that Jeannine felt bad and sorry and to accept her apology. I told the HR manager I would have accepted her apology if she herself got on the phone and apologized to me. So I told her to tell Jeannine that Im not going to accept it. The HR manager was so sympathetic with me I wished I remembered her name, we both actually cried on the phone. I had elderly relatives that needed care and I referred them to other facilities than here.